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yyyyyy x. yyyyyy
~ xxxxxxuent in english and spanish ~
xxxxxx seven rivers circle • land o lakes, xxxxxx xxxxxx • (xxx-xxx-xxxx • abc@xyz.com
productive, quality-oriented administrative team player eager to contribute exceptional business support, project management, and interpersonal relation skills toward optimizing operations of a progressive organization.
profile
ø drive business success by providing proven leadership abilities, intelligent problem-solving skills, sharp analytical attributes, and excellent organizational and communication talents.
ø demonstrate dynamic prioritization skills, including quickly identifying and resolving daily problems in a proactive manner while maintaining exceptional professional work ethics.
ø foster cooperative teamwork across a multitude of personnel levels while empowering associates to make decisions to rexxxxxxect positively on customer satisfaction and company well-being.
ø adept at performing independently or within a team-based environment to exceed all operational goals.
ø holds an a.a.s. degree in business administration (3.79 gpa) from itt technical institute.
ø completed extensive desktop publishing coursework at the university of south xxxxxx.
ø proficient in ms office (word, excel, powerpoint), ms publisher, digital image, and internet explorer.
professional experience
administrator / leadership team member (volunteer)
victorious life church, wesley chapel, xxxxxx 1998 c present
ø demonstrate multifaceted administrative talents within a large-scale ecumenical organization, including providing resourceful maintenance of various operational data within microsoft office software applications.
ø create, author, and edit dynamic newsletters for distribution among organization members, along with performing versatile event development and planning activities.
ø successfully provide pictorial support for annual national day of prayer festivities, including coordinating and implementing the complimentary photography of high-ranking public- and private-sector individuals.
trading department representative
invest financial, tampa, xxxxxx 2003 c 2005
ø strategically steered departmental success by supporting top-performing team members with wide-ranging projects and follow-up activities.
ø effectively provided check disbursements, pips / swps, federal fund wiring, and electronic funds transfers, along with reorganizing key items as necessary and assisting with daily notice transmittals.
ø actively participated in department meetings with various personnel, including handling incoming switchboard calls and maintaining superior client relations at all times to ensure seamless operational processes.
customer service associate
t-mobile, tampa, xxxxxx 2001 c 2003
ø effectively supported company in maintaining profitable client relationships by proficiently advising customers on product line, as well as providing continual quality service.
ø maximized operational efficiency by performing essential accounts payable / receivable activities, including reviewing accounts for proper support, documentation, and coding accuracy prior to processing.
customer service associate
primerica financial services, tampa, xxxxxx 1998 c 2001
ø applied outstanding financial planning and needs analysis skills toward optimizing business growth and maintaining marketplace dominance within a financial services and life insurance company.
ø utilized exceptional communication skills to handle diverse one-on-one customer concerns, along with demonstrating a comprehensive knowledge of all company products and services
ø contributed profitable negotiation and marketing techniques toward the optimal sales of life insurance policies.
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