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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000



productive, quality-oriented administrative professional eager to contribute exceptional office management and interpersonal relation skills toward actively supporting the employer in maximizing operational performance as a key team member


career profile


ø  offer extensive experience in broad scope of administrative operations including accounting, payroll, personnel time/attendance records, data entry, ordering, and general office activities

ø  dynamic customer service, problem solving and relationship management skills

ø  proficiently in controlling costs to boost gross profits

ø  experienced in developing, scheduling and overseeing team members

ø  strong planning, prioritization, organization, and time management skills

ø  effectively optimize productivity and efficiency

ø  in recognition of superior performance, received 2 merit awards as well as staff of the month awards



professional experience


giant food inc., multiple locations throughout md                                                  1989-2008

department manager; 1996-2008

front office manager; 1989-1996

  proficiently managed varied administrative operations ranging from bookkeeping, billing and payroll to time and attendance, data entry, records/information systems, and email communications

  applied strong leadership qualities toward effectively developing personnel and scheduling employees

  held responsibility for strategic gross profit control and quality assurance

  cost-effectively ordered inventory

  ensured continual delivery of quality customer service and effectively troubleshot and resolved escalated issues




college of southern maryland & anne arundel community college 1989-1992

certificate, management skills

certificate, human resource management

key coursework:
accounting through intermediate ii, automated accounting, fundamentals of business,

ms applications for business, business and professional speaking




volunteer, community schools

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000









hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in an administrative capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include 9 years of progressive experience in managing administrative/office and department operations.  i excel in steering varied areas of operations, from bookkeeping/accounting and payroll and ordering to data entry and information systems management.  i am adept at planning, coordinating and facilitating workflow to boost productivity and efficiency and achieve critical timelines and performance standards.  additionally, i am a motivating leader experienced in developing and scheduling/coordinating staff, maximizing gross profit and driving quality assurance initiatives.   to complement this background, i offer a certificate in management skills, certificate in human resource management, and studies in accounting, business and microsoft applications. 


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.






yyyyyy x. yyyyyy


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