results-driven professional eager to contribute expertise in technology support and database administration toward actively collaborating with a dynamic organization in maximizing bottom-line revenue and efficiency best practices.   specifically interested in working in an environment where forensic analysis skills can be utilized.   

 

ø  strong technology background with the ability to work independently on multiple projects simultaneously with in-depth knowledge of  digital artifact analysis (forensics), network security protocols, client/server technology, database design and maintenance, process improvement methods, roi analysis, presentation skills, solution fit development, and relationship development.  

ø  possess advanced skills in working as a liaison between it and additional departments to ascertain specific client needs.

ø  comprehensive understanding of the client / server application arena due to advanced and specialized training.

ø  proven ability to adapt strong process knowledge and technical skills to diverse organization needs.

ø  technology savvy and proficient in multiple software and hardware systems.   

ø  possess strong organizational and analytical skills.

ø  highly adaptable in quickly changing technical environments.

 

 

ø  recover data in the event of a hardware or software failure.

ø  analyze computer systems to determine any suspicious or incriminating activity.  

ø  gain pertinent information regarding computer systems for the purpose of debugging, performance optimization, or reverse-engineering.

ø  implement process development life cycle policies and procedures.

ø  able to reduce it costs for organization through in-depth knowledge of efficiency best practices.

ø  manage and supports multiple projects.

ø  design and writes new software components.

ø  redesign existing components by analyzing and identifying areas for improvement.

ø  integrate internal and external components for successful deployment.

ø  test new components and bug fixing.

ø  obtain and manages customer requirements.

ø  effectively analyze and maintains databases and web user interfaces.

ø  maintain systems by monitoring and correcting software defects.

ø  write technical and operational documentation expertise.

ø  work closely with other staff and departmental resources as necessary.

 

 

 

it support professional, women & infants hospital                                     1998-2000

 

  primary responsibilities included comprehensive oversight related to technical support for end-users.  specific functions included;

  rebuilt and upgraded computers as well as hardware and software installation and troubleshooting;

  ensured stable and secure connections between client systems and network server;

  developed and executed company policies designed to increased efficiency of technology systems.

                                                   

 

client services specialist, hypnosolutions and handwriting analysis          2002-2008

 

document support specialist, metropolitan life insurance company           2000-2002

 

                                                        

n computer and digital forensics coursework, champlain college

-          design methods for conducting computer and/or network equipment analysis and related data files. 

-          introduction to networking with computer forensic software and tools and criminal and corporate forensics needs. 

 

n certification c client / server technology, bryant college

-          introduction to client/server hardware and operations, database fundamentals, and building databases.

-          designed client/server application systems and graphical user interfaces.  

 

n certification c mcse, microsoft

 

 

 

 

 

 

 

 

 

christopher baxter

xxx-xxx-xxxx

information technology specialist

 

date

 

name here of recipient

name here of company

 

dear recipeint name:

recent research into company name prompted me to immediately update my resume for your review.   based on my knowledge of this company, i am very interested in interviewing for an it support position.  in particular, i am interested in seeking a position where i may utilize my skill set involving computer forensics and analysis.  this is an area that i am incredibly interested in pursuing and my understanding and proficiency of numerous areas of the technology sector will allow me to view this work from a multi-dimensional perspective.  i am skilled at careful scrutiny and an extremely focused attention to detail regarding this type of work.  due to this facet of my professional ability, i think you will find that i will bring value to your organization.  

additionally, i am skilled at increasing company revenues through customer relevant solutions and procedural efficiency practices.  i have worked as a technical expert in various forms within the software and technology industry so i am accustomed to managing others as well as developing and implementing best practices models to increase efficiency and revenues.  i offer years of formal training as well as progressive advancement within companies due to excelling at responsibilities and making significant contributions to company growth. 

            i am an exceptionally hard worker and my peers consider me a strong team player.  my enthusiasm comes from working directly with products and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  i am also capable of assimilating into a new environment easily and feel that i could quickly become part of your team.  i enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. i am selectively seeking a company who is on the cutting edge of the technology sector.

            after your review of my resume, i hope you will agree that this would be a mutually beneficial arrangement.  i plan to call you early next week. at that time, i can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  please contact me sooner if you wish to talk before then.  i look forward to speaking with you.

sincerely,

christopher baxter

 

 

christopher baxter

xxx-xxx-xxxx

          

 

dear  name:

 

our meeting this morning was both enjoyable and informative. i want to thank you for taking the time to share with me your thoughts and ideas about the opportunity of joining your organization.

based on our discussion, i am confident that i can make a strong contribution to the company. it seems that you are looking for someone with proven strengths in the development, launch, and management of all aspects of technology integration and support, coupled with solid communication skills, and the ability to develop and execute successful process improvement initiatives.

i feel that my experience demonstrates a strong track record in these areas. as you may recall, i am a polished, results-driven and versatile it support specialist leveraging proven strengths to drive efficiency and increase productivity of operations. i am also astute in forensic analysis, network security, client server technologies, database design and administration, as well as the design of graphical user interfaces. 

 

my key proficiency and career path has been very versatile and my primary work has included problem analysis and resolution, work efficiency, cost savings and containment, relationship building, and departmental collaboration.

 

i would welcome the opportunity to do the same for your company. i am very interested and enthusiastic about the possibility of meeting you again. i look forward to hearing from you on date to discuss our next steps.  if i do not hear from you on this date, i will contact you to follow up.

sincerely,

christopher baxter