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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

profile of qualifications

 

results-focused training specialist eager to offer 10 years of solid, combined instructional, program development, leadership, and regulatory compliance talents toward optimizing an employer s success.  out-of-the-box thinker who excels at planning effective training curriculums to achieve key organizational objectives, including creating and delivering targeted electronic medical record education within diverse healthcare environments.  integral leader who demonstrates a proven record of progression to positions of higher-level responsibility and authority.  knowledgeable in jcaho standards, cms, and hipaa rules and regulations.

 

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professional synopsis

 

devry university, online program                                                                                                                             2009 c present

 

adjunct professor (part-time)

         design, develop, and present targeted lesson plans on health information technology, including leading two weekly threaded discussions to educate students about basic health information processes and the implementation of electronic health records.

         assess student proficiencies to produce balanced and objective performance evaluations by analyzing and grading discussion posts for quality and quantity per course requirements, along with tactfully communicating students strengths and weaknesses.

 

wakemed health & hospital, raleigh, nc                                                                                                               2000 c present

 

educator / quality specialist (2008 c present)

         utilize broad scope of industry and healthcare services knowledge toward orientating clinical and non-clinical staff to medical records functions (i.e. dictating, electronic medical record application), including training new teams on department protocol.

         direct department-wide continuous quality improvement committees and projects, along with coordinating instructional efforts with universities and community colleges to provide internship programs for students to receive hands-on experience.

         contribute strong communication skills toward interfacing among hospital officials and organizations seeking implementation of electronic medical records, including discussing departmental go-live processes to encourage additional facility purchases.

         evaluate current workflow processes with management teams to improve efficiency within the department, along with monitoring and reviewing employee productivity to analyze and assure the necessary tools are available to meet job standards.

         ensure compliance with medical rules and regulations, as well as jcaho standards, general statutes, and pertinent regulations.

         assist with surveys from accrediting organizations (i.e. cms, jcaho), and work with surveyors to grant access to records.

 

compliance supervisor (2002 c 2008)

         applied dynamic leadership talents toward directing assembly, analysis, and completion functions to transition to an electronic medical record, including supervising 20 top-performing staff responsible for assembling an average of 115 discharges daily.

         optimized organizational productivity by conducting training sessions to provide teams with hands-on system-wide training, along with proficiently setting up systems, establishing employee schedules, and creating calendar agendas for go-live weeks.

         coordinated efforts with coding staff to maintain 97% goal of discharges coded in 3 days and achieve low accounts receivable, including enforcing a suspension process to attain a 1% delinquency rate to meet jcaho standards and staff rules and regulations.

         liaised among or, catheterization lab, pre-admitting, and patient access management teams to develop processes to review records prior to surgery for valid histories and physicals, along with initiating processes to stop surgical procedures as necessary.

         planned staff training of softmed chart fact / locator system and developed plans to get incomplete chart data implemented.

         improved efficiency in duplicate number processes by creating online accessibility and initiating duplicate number report emails.

 

specialist supervisor (2001 c 2002)

         strategically steered the assembly, analysis, record completion, and release of information functions, including managing 20 employees and guaranteeing all hospital patients records were accounted for and assembled within 24 hours of discharge.

         guaranteed physician records complied with jcaho standards, and enforced physician suspension processes as required.

         maintained master patient index through the merging of duplicate medical records numbers, and oversaw the release of patient information to customers for continuation of care, court orders, subpoenas, and / or payment.

 

analyst (2000 c 2001)

         assigned accurate diagnostic and procedural codes (i.e. icd-9, cpt) to er and outpatient surgery records, including entering diagnostic and procedure codes into encoder to interface with master patient index for reimbursement.

 

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education & professional affiliations

 

master of health administration                                                                                                                               pfeiffer university

bachelor of science in health information management                                                                       east carolina university

 

american health information management association • north carolina health information management association

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