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yyyyyy x. yyyyyy                                                                    

 0000 xxxxxx xxxx , xxxx , xxxxx 00000


career objective                              

results-driven marketing manager eager to contribute superior market research and analysis skills toward supporting the employer in optimizing market penetration and revenue performance


ø  offer numerous years of market research experience with expertise in qualitative research methodologies, statistical analysis, and business administration

ø  solid record of building, training, and leading top-performing support teams that consistently meet project deadlines and exceed sales goals; demonstrated ability to handle multiple concurrent projects

ø  successfully identify and capitalize on opportunities to penetrate and develop markets for a diverse client base

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments   


~ technical proficiencies ~

html programming ~ website/database integration ~ online marketing ~ computer assisted telephone interviewing

professional experience                

spyglass media                                                                                                                                                           1999 c present

online marketing manager / web designer

  • co-founded and continue to manage successful company dedicated to creating custom new media and e-commerce solutions for small- and medium-size businesses
  • develop and implement a range of technology-based products to meet client specifications; projects include database driven web applications, websites, online storefronts, multimedia interactive e-business cards, and video podcasts


florida state university, tallahassee, fl                                                                                                2004 c present

communications project manager, office of the vice president of student affairs (2006 c present)

  • selected to lead major yearbook overhaul project and direct 20-member interdisciplinary team in all aspects of operations; consistently achieve critical deadlines, maintain strict budget guidelines, and exceed revenue goals
  • boosted annual budget from $2.5k to more than $30k through effective advertising sales strategies resulting in increased funding for new technologies, training programs, and marketing outlets

field research director, government performance research center (2004 c 2006)

  • expertly managed survey research initiatives and project reporting for state government, private-sector, and non-profit entities; trained and oversaw center staff in customer service, call center activity, and off-site data collection
  • introduced process improvements and quality control procedures, assisted with technical troubleshooting, standardized data collection infrastructure, and established web-based resource library


mcneil technologies, inc., tallahassee, fl                                                                                                         2000 c 2004

deputy program manager

  • successfully coordinated the provision of language services for international refugees new to the state of florida; managed annual $1.2m contract, more than 400 client accounts, and state employee training efforts
  • developed marketing plans to raise non-english-speaking refugee awareness of government-backed assistance programs; negotiated vendor contracts and collaborated with department of health to meet refugee needs


e-form, inc., tallahassee, fl                                                                                                                             1997 c 2000

business process modeling

  • worked closely with clients to design business-specific electronic database solutions to improve efficiency at banks, credit unions, and private companies
  • built tailored paperwork protocol and flow models, traveled to client sites and installed new systems, trained personnel on proper usage


    florida state university, college of communication, tallahassee, fl

    phd candidate c computer mediated communication and human computer interaction; demography minor present

    master of science c new media and communication technology; business administration minor                  2001

    bachelor of arts / science c media production; music minor                                                                           1997


~ instructor experience ~

new communication technology / desktop multimedia / communication and the internet                                                 2008 c present

graduate instructor / certified fsu online course instructor

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