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Medical Office Specialist


Qualifications Profile


Ø  Offering numerous years of experience in broad-scope areas of medical office operations spanning accounts receivable, reception/front-office and general administrative/clerical functions

Ø  Proficient in multi-line phone management, appointment setting and follow-up scheduling, registration, patient database maintenance,

Ø  Solid background in CPT and ICD-9 codes and modifiers and full-scope Medicare, Medicaid, Worker s Compensation, and Private Insurance billing including following up and collecting on denied claims and past due accounts; successfully completed Medicare and Medicaid workshops as well as Excel training

Ø  Skilled in accounts receivable functions including collecting co-pay and deductible payments, processing credit card transactions, maintaining cash drawer, and managing disbursement sheets

Ø  Dynamic patient relation and customer service skills

Ø  Certified, Urinalysis Testing and Breath Alcohol Testing


Career Track


Accounts Receivable Clerk, Bridgeport Tank Trucks-Cleburne, TX                                   2008-2009

Efficiently processed as much as $90K in daily tickets; matched, batched, coded, priced, scanned, and input into Excel spreadsheet for client follow-up and general ledger balancing


Assistant Manager/Loan Officer, World Finance Corporation-Cleburne, TX                             2008

Maintained loan portfolio of new and existing customers; thoroughly reviewed loan process, including employment verification and credit history checks, and closed approved loans

Contained financial risk through diligent follow-up on and collection of late payments/non-payments


Clerical Assistant/Registration Clerk, Cleburne Physical Therapy-Cleburne, TX        2007-2008

Proficiently managed check-in/check-out of high volume of patients as well as appointment setting, multi-line phone system and general clerical functions

Effectively responded to patient inquiries regarding insurance benefits and related issues

Processed payments and maintained cash drawer and disbursement sheets

Performed Urinalysis and Breath Alcohol Testing for external employers


Receptionist/Registration Clerk, One Source Diagnostic Imaging-Cleburne, TX                      2006

Greeted, signed in, registered, and directed patients, arranged follow-ups, confirmed appointments daily, and answered/routed phone calls; updated demographics in database

Managed collection of co-pays and deductibles


Accounts Receivable Specialist, Glen Rose Medical Center-Glen Rose, TX                    2003-2006

Applied solid knowledge of CPT and ICD-9 codes and modifiers toward accurate medical billing; managed Medicare, Medicaid, Worker s Compensation, and all private insurance billing as well as follow-up on denied claims and past-due accounts (30+ to 120 days outstanding)


Academic Credentials


University of Phoenix Axia College-Online; 04/09-present
Education America-Fort Worth, TX; 2001
Hill College Junior College-Cleburne, TX; 1999-2000


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