sales  ~  operations  ~  management

 

profile                                                

 

ø  results-driven leader with expertise in business development, strategic marketing, competitive market leveraging, customer relationship management, team building,  finance, and administrative operations

ø  effectively capitalize on opportunities to capture new markets/clients, grow existing business, diversify revenue streams, and drive sales growth

ø  successfully develop and implement operational structures, policies, procedures, processes, and systems to boost productivity/efficiency, reduce costs and optimize bottom-line profitability

ø  dynamic communication, presentation and negotiation skills

ø  prepared to support international market penetration/development; broad experience traveling throughout most of europe and available for extensive professional travel

 

~ key achievements ~

 

ø  successfully grew sales to almost triple monthly units sold, 2005-2008

ø  defined and implemented proactive loan marketing strategies and established new methodologies and standards to substantially boost financing revenue

ø  facilitated 300%+ increase in unit sales volume, 1998-2003, while simultaneously doubling repair sales and increasing warranty sales 35%

ø  resourcefully restructured print/electronic media advertising program to substantially reduce costs while significantly boosting market penetration

ø  successfully developed, launched and steered new financing department to diversify revenue streams and drive sales growth

ø  played instrumental role in growing poach organization from 1 store to operating 5 profitable locations employing approximately 600 management and support personnel

 

professional experience                

 

general manager/sales manager/finance manager                                         1995-present

general sales manager, lancaster lincoln mercury auto group-lancaster, pa; 2005-present

finance manager, henry mearig auto group-lancaster, pa; 2003-2005
general manager, caliber motors inc.-east petersburg, pa; 1998-2003
finance manager, henry mearig auto group-east petersburg, pa; 1995 c 1998

 

 

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~ career highlights ~

 

  have successfully managed operations of dealerships producing as much as $4m+ in annual sales volume, including sales, finance, leasing, fleet service, human resource, aftermarket/warranty, and paint/body shop departments

  effectively hire, train and direct top-performing management, sales and administrative teams

  proactively consult with customers to define needs, deliver dynamic sales presentations and persuasively steer negotiations

  develop and execute targeted marketing, promotion and advertising campaigns/initiatives to maximize presence in highly-competitive markets; efficiently survey and evaluate markets

  strategically market loans and build/maintain network of lenders in order to actively work with prime and non-prime clients to secure optimal financing, from reviewing credit applications through processing; have developed extensive knowledge of finance products including warranties, credit life/disability, and interest rates and adept in securing profitable relationships with lenders

  resourcefully install/integrate advanced software systems, such as reynolds, to streamline cross-functional department operations and boost productivity/efficiency

 

~ prior background ~

area manager, poach organization

  successfully steered operations of 5 stores employing approximately 600 management and support team members, with full accountability for profitability of all departments including meat, produce, deli/bakery, and grocery

 

education                                           

 

graduate, dale carnegie-school of management-pittsburgh, pa

 

professional development

 

nada master certification, national automobile dealers association

niada certification, national independent automoble dealers association

licensed, automobile sales, state of pennsylvania, bureau of sales professionals

affiliations/activities                      

 

member, chris leedom and associates twenty group
volunteer fundraiser, mda telethon, lancaster county; 3 years

 

 

 

 

 

 

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

would your company benefit from the expertise of a results-focused sales and management professional with a stellar performance record?  i am currently seeking a challenging new career opportunity and am presenting my resume for your review;  in advance,  thank you for your time and consideration.

 

as demonstrated in the accompanying resume, i have built a successful career in customer-focused, service-oriented industries, most recently specializing in penetrating target markets, generating new business, growing existing accounts through up-selling/cross-selling of products and services, and driving high-volume sales growth.  i also offer a strong background in managing all aspects of business operations, from staffing, training and inventory management to finance, general accounting and administrative functions, and excel in streamlining operations, implementing proactive procedures/systems, cutting costs, and maximizing bottom-line profitability.

 

as a staff member, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

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