career profile

results-oriented professional with solid skill in office administration, customer service, and management. proven capacity to handle various administrative functions necessary in supporting a successful entity. dynamic communicator and persuasive speaker, able to forge meaningful associations with clients, colleagues, and management. talent to identify the needs of clients and to encourage a risk-free, positive atmosphere to meet those needs. demonstrated talent for developing and implementing plans that successfully meet the operational objectives of an organization.

 

administrative assistance / leadership / account maintenance / client relations

written & verbal communication / professional development and training

professional experience

american eagle outfitters, city, state

assistant manager, 05/2007 c 09/2007

• interviewed potential candidates for store personnel and trained and developed newly hired sales, stock and cashier associates using ae training materials.
• resolved scheduling/staffing issues and assisted in developing weekly work schedules including assigning overtime, schedule reductions,  and determining scheduling changes as needed.
• assisted in establishing and maintaining a diverse work force in store and trained, supervised and motivated sales staff members.
• established store / individual sales goals, communicated goals and monitored achievement of goals and even promoted and motivated staff in ae contests.
• demonstrated sales leadership by setting the example for all members of the selling team, reinforcing the selling culture.

 

express, dearborn, mi

co-manager, 05/2006 c 05/2007                                                                                    

• supervised and remained responsible for cash handling, banking procedures, and engaging in the accurate and timely accounting of all cash flow.
• secured company assets and property and maintained loss prevention and operational standards.
• assessed payroll budgets, achieved store shrinkage goals and assisted with selling, cashiering, and stocking when necessary.

 

american eagle outfitters, livonia, mi

store manager, 08/2003 c 05/2006                                

• supervised and trained up to 50 associates and 3 assistant managers simultaneously.
• managed the daily operations of the store, including generating sales and profit while controlling expenses and inventory, talent acquisition and development, visual acuity and building the ae brand.
• recruited and recommended potential candidates for store personnel, assistant manager, and associate manager.
• recognized performance issues / violations of company policy and procedure and took appropriate disciplinary action.

 

target, wixom, mi ~ team leader, 05/1999 c 08/2003                                       

education

michigan college of beauty, troy, mi, 09/2007 c 05/2008

-  licensed in cosmetology, licensed in esthetics, certified with dermalogica products

 

<date>

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

dear <<courtesy>> <<last name>>,

 

it is with great confidence that i offer my years of experience and strong administrative abilities to your organization. as i pursue the <<position title>> within <<company name>>, i recognize that my credentials and experience would greatly assist in reaching future goals and objectives.

 

my 10 years of experience in a retail environment handling the needs of the general public is the basis for my confidence that i would be a valuable asset to your organization. i consistently communicate the corporate vision to the internal members of the organization so that everyone understands their role in achieving these goals, ensuring that the action steps are taken to ensure that goals are met and developing plans to achieve those goals. more importantly i offer service to visitors utilizing the highest level of professionalism and tact. to maintain efficiency within an organization i regularly prepare recommendations for improvements in policies, controls, new methods, and suggest other changes to improve the efficiency of operations.

 

during my career, i ve gained notable experience leading and training other employees in a variety of functions. my professional background also includes a proven expertise in handling financial transactions, records management, report review and generation, and effectively communicating with clients and members of the team, verbally and in writing.

 

my aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. i welcome more discussion about how my skills can help in meeting the goals and objectives of your organization. until then, should you have any additional questions feel free to contact me at your convenience.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy

enclosure