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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •


results-driven, profit-focused leader eager to contribute superior high-volume sales, financial management, operations support, team building, and customer service skills toward optimizing a company s bottom-line results.




ø  excel in identifying lucrative opportunities and defining targeted strategies for capturing new business accounts, developing existing clients, and achieving solid leveraging in highly competitive markets.

ø  possess dynamic communication, consultation, and presentation skills vital to optimizing sales performance.

ø  thrive within fast-paced, high-pressure sales environments while effectively interfacing with all corporate representatives through to executive-level.

ø  proficient in microsoft office, photoshop, and internet explorer applications.


~ education, licensure, and professional development ~


certificate in paralegal practice (with computer applications)   american center for technical arts & science

extensive business administration coursework                                       mercer county community college

real estate practice and law training                                                               weichert school of realtors



real estate (nj / pa) • insurance / annuity sales (pa) • notary public (pa)


professional development

real estate law • debtor / creditor • wills / estates • family law • corporate / legal writing

adult training • public speaking • developing sales and support networks


professional synopsis


business banker, sovereign bank, philadelphia, pa                                                                  2008 c present


ø  apply dynamic presentation abilities, strategic analytical skills, and successful interpersonal relations talents toward building long-term advisory associations with new and existing clientele, including developing sales initiatives for optimizing revenue performance through pre-call planning and post-call follow-up activities.

ø  create and implement innovative sales / marketing endeavors instrumental in generating business and developing existing client base to include employing proactive sales calls to financial center customers and prospects.

ø  spearhead positive public relations efforts among local colleges and for-profit / non-profit organizations to produce new business opportunities while building critical community relationships and professional networks.


financial specialist, wachovia bank, levittown, pa                                                                        2006 c 2008


ø  demonstrated strong leadership talents toward supervising top-performing team members, along with creating employee development programs to ensure a competitive performance spirit and maximum goal attainment.

ø  contributed solid communication proficiencies instrumental in conducting valuable personnel meetings designed to facilitate productive team building, improve communication measures, and encourage useful staff feedback.

ø  drove operational growth by forming strategic relationships with a broad-based clientele to guarantee exceptional business retention by facilitating intelligent profit objectives and providing outstanding customer relations.


realtor, kurfiss real estate, yardley, pa                                                                                       2000 c 2007


ø  led real estate negotiations / sales transactions toward exceeding organizational goals, including providing objective client counseling with prospective buyers and dynamically previewing, identifying, and showing key properties.

ø  represented an excellent image of the realty group through effective agent training which led to the development of a high-performance professional staff and loyal consumer base.

ø  prepared all necessary contracts, including working with attorneys, home inspectors, appraisers, etc. to complete administrative activities in the attainment of a seamless organizational process.


call center coordinator, marshall and swift beck, lawrenceville, nj                                            2001 c 2004


ø  created statistical analysis for executive-level management review in alignment with the planning / execution of inbound / outbound direct calling programs involving large nationally-based commercial / residential accounts.

ø  directed large-scale csr staff recruitment / training initiatives, along with implementing optimal mentoring programs for external call center staff to support corporate project management efforts.

ø  proactively assisted account management staff with promptly handling client requests and effectively resolving business challenges within a fast-paced call center environment.

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