results-oriented and solutions-focused leader eager to contribute proven

software project team development / management, operations support, and strategic analysis talents

toward supporting a progressive organization in optimizing performance.

 

profile

 

ø  demonstrate extensive knowledge of retail industry practices, merchandising, and pos systems, along with customization, configuration, and / or support of erp software packages, numerous applications, architectures, and technologies / processes.

ø  apply substantial experience in designing programming processes for implementation with iso-9000 quality certification efforts to achieve seamless operational procedures.

ø  contribute precise problem-solving proficiencies, sharp troubleshooting abilities, and excellent written and verbal communication skills to any professional information technology environment.

ø  foster cooperative and cross-functional teamwork across a multitude of personnel levels while concurrently empowering associates to make decisions to reflect positively on corporate well-being.

ø  seamlessly blend strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

 

professional experience

 

 

key business achievements

     optimize information technology performance as a team lead for merchandise hierarchy transformation from legacy design to conformance with oracle retail merchandising system (formerly retek).

     led a $25-million initiative to roll out the micros res food point-of-sale system for restaurants and food courts which was one of the largest for the company in 2005 c 2006, including implementing the task under-budget and on-schedule.

     improved help desk professionals to resolve field-based transaction log issues by 70% by leading the in-house product implementation of tlogmanager, along with developing the product from conception, organizing necessary requirements / resources, and coordinating project plan and on-time delivery.

     increased efficiency of key modules of store automation projects that delivered improvements in efficiency and productivity within daily operations concerning ordering, receiving, inventory management, merchandise planning, pos integration, and price management.

     created an upgrade path for asap applications from a character mode version to a web-based application, as well as developing an aafes vendor-auditing portal specific for advanced shipment notice (asn) vendors.

 

ø  proactively gather quantitative data to provide qualitative analysis reports for organization-wide business users interacting with store support applications.

ø  develop strategic technical designs and data models, including gathering necessary requirements, translating needs into specifications, providing all effort estimates, performing test strategies, and implementing roll-out paths.

ø  maximize future organizational efficiency by evaluating, benchmarking, and recommending new software products and development tools for enhanced business operations.

ø  effectively perform rescue maintenance within a broad spectrum of store support operations (i.e. forms, reports) created through oracle development tools.

ø  create dynamic training, mentoring, and planning activities for new resources to maintain high-quality standards and provide consistency within business operations.

 

ø  successfully served as a team lead instrumental in developing interfaces between oracle applications and an in-house quotation system, as well as efficiently supervising a team of contract resources.

ø  customized oracle applications based on client requirements within the specific modules of accounts payable / receivable and order entry.

 

professional experience (continued)

ø  applied dynamic project management skills toward the development of a basic framework and architecture utilized for future products employing java and swing components.

ø  collaborated with company-based research and development teams to actively recruit optimal resources for oracle practices.

 

ø  provided effective lead analyst duties toward the design and development of custom software solutions for the insurance sector, including managing a high-performance team of developers and program analysts in facilitating optimal organizational results.

 

ø  strategically managed key relationships with high-profile clients such as reliance industries, unichem pharmaceuticals, lakme lever, and chemox chemical industries to achieve continued operational success and marketplace dominance.

ø  actively led a resourceful team to develop essential programming standards for iso-9000 quality certification, along with conducting necessary quarterly internal quality audits.

 

education and technical proficiencies

 

master of business administration in finance                                                                university of texas

 

bachelor of engineering in computer engineering                                            university of mumbai india

 

~ key skills ~

 

operating systems

aix • linux red hat / suse • windows

 

utilities

microsoft office suite (word / excel / powerpoint / project / visio)

 

development tools

oracle forms • reports • discoverer • toad

 

version control systems

pvcs • harweb harvest

 

scripting

perl • php • shell scripting • sed / awk • javascript • asp • asp.net

 

xml standards

xml • dtd • xml-schema • soap

 

languages

c • pro-c* • java • pl / sql • peoplecode

 

cots packages

sap (fico) • oracle applications (ar / ap / gl / oe) • peoplesoft (crm)

 

middleware

webspheremq management

 

etl tools

informatica • pentaho • data stage • business objects

 

business intelligence tools

cognos impromptu • reportnet • powerplay transformer

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging chief information officer role within a dynamic organization such as yours, and am submitting my resume for your review.

 

i offer over 12 years of solid combined experience in software project team development / management, operations support, and strategic analysis roles, including demonstrating extensive expertise with wide-ranging retail industry practices, merchandising, and pos systems.  i also can contribute substantial knowledge of the customization, configuration, and / or support of erp software packages, numerous applications, architectures, and technologies / processes.

 

you will find me to be a results-driven and solutions-focused leader who understands it s contributions to an organization on both an operational level as well as a strategic vantage point.  i have a proven record of fostering cooperative and cross-functional teamwork across a multitude of personnel levels while concurrently empowering associates to make decisions to reflect positively on corporate well-being.  in addition, i will provide your company with precise problem-solving proficiencies, sharp troubleshooting abilities, and excellent written and verbal communication skills.  for these aforementioned reasons, i believe i will prove to be an incredible asset to your professional team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy