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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

 

                                               Career Objective                                             

 

Driven IT professional seeking a challenging entry level position in Computer Programming, where expertise in computer information systems, technical support, and  will prove instrumental to company success.

 

                                                        Profile                                                      

 

A service-oriented IT professional qualified to provide programming, support, and troubleshooting expertise to any professional environment. In-depth expertise in the implementation, analysis, optimization, and troubleshooting of technical systems. Proven ability to lead and motivate team members to ensure success. Track record for diagnosing complex problems and consistently delivering effective solutions. Dynamic communication, presentation, negotiation, and relationship management skills. Recent graduate with a Associates of Science in Computer Programming offering theoretical and applied studies in:

 

Introduction to Information Technology Microcomputer Applications for Business and Economics

Database Concepts for Microcomputers Information Systems

Network Fundamentals Introduction to Computer Programming

C Programming Introduction to Object Oriented Programming with Java

Oracle SQL and PL/SQL Introduction to Programming with Visual Basic.NET

Introduction to Windows Programming Data Processing Mathematics

 

                                             Technical Expertise                                           

 

VB.Net, HTML, C++, Dreamweaver

Microsoft Office products, database management, and MIS reports.

 

                                        Professional Experience                                      

 

Quality Specialist 3 Citigroup                                                                                                                             2005-Present

 

Representments/Arbitration Associate Citigroup                                                                                                           2001-2005

 

Billing Disputes/Collections Citigroup                                                                                                                1998-2001

 

Customer Service Universal Card                                                                                                                        1996-1998

 

Consumer Sales Team Manager AT&T American Transtech                                                                                       1994-1996

 

Consumer Quality Associate AT&T American Transtech                                                                              1992-1994

 

                                                      Education                                                    

 

Florida Community College Jacksonville, FL

Associate of Science in Computer Programming Dean s List                                                                   August 2008

Web Development Technical Certification                                                                                                                          May 2009

 

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