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Driven IT professional seeking a challenging entry level position in Computer Programming, where expertise in computer information systems, technical support, and will prove instrumental to company success.
A service-oriented IT professional qualified to provide programming, support, and troubleshooting expertise to any professional environment. In-depth expertise in the implementation, analysis, optimization, and troubleshooting of technical systems. Proven ability to lead and motivate team members to ensure success. Track record for diagnosing complex problems and consistently delivering effective solutions. Dynamic communication, presentation, negotiation, and relationship management skills. Recent graduate with a Associates of Science in Computer Programming offering theoretical and applied studies in:
Introduction to Windows Programming Data Processing Mathematics
VB.Net, HTML, C++, Dreamweaver
Microsoft Office products, database management, and MIS reports.
Quality Specialist 3 Citigroup 2005-Present
Representments/Arbitration Associate Citigroup 2001-2005
Billing Disputes/Collections Citigroup 1998-2001
Customer Service Universal Card 1996-1998
Consumer Sales Team Manager AT&T American Transtech 1994-1996
Consumer Quality Associate AT&T American Transtech 1992-1994
Florida Community College Jacksonville, FL
Associate of Science in Computer Programming Dean s List August 2008
Web Development Technical Certification May 2009
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