Resume Writer - Need One ?
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At Resumes Guaranteed

Click HERE!

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000



Senior Field Service Engineer

Dynamic Field Engineer and Strategic Planner with years of demonstrated success in large scale contracts.  Capable of completing assignments on time and on budget.   Subject matter expert regarding plan specifications, problem solving, as well as customer service, loyalty, and retention.  Astute at developing communications protocols to ensure all resources are regularly kept in the information loop.  

  SQL & ODBC Configuration

  Software Troubleshooting

  Client / Server Solutions

  Technology Integration

  Network Administration

  Dell PowerEdge Knowledge

• Process Workflow Reengineering

  Electro-Mechanical Expertise

  Regulatory Compliance


Qualifications & Profile


Ø  Strong project management background with the ability to work independently on multiple projects, with specialized knowledge of project management, organizational change management, communication protocols, strategic planning as well as fiscal management of multiple facets of operations.

Ø  Possess an extensive knowledge of engineering practices, policies, and regulations and can apply this knowledge in terms of production efficiency, forecasting and projections, as well as feasibility analyses. 

Ø  Conducts numerous phases of product launches including technical development, scheduling, addressing and resolving technical challenges, and negotiation of cost.  

Ø  Effectively manage the project lifecycle in order to complete assignments on time and on budget.

Ø  Regularly schedule reviews and tracks progress of particular projects.

Ø  Provide project leadership to employees including budget control, production timetable, status reporting, client/project team coordination, and quality assurance. 

Ø  Proficient at guiding and managing large scale budgets with fiscal effectiveness.

Ø  Able to calibrate complex high speed cameras, printers, barcode scanners and MICR equipment.

Ø  Effectively lead top-performing teams in concerted efforts to maximize company revenues.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Proven ability to adapt and develop necessary skills to diverse organization needs.

Ø  Ability to work independently on multiple engineering projects simultaneously and efficiently. 

Ø  Possess in-depth knowledge of market deployments, cross-functional team leadership, as well as Vendor Relations Management.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Technology savvy and capable of performing upgrades in multiple software systems and platforms including; Crystal Reports, Access, Word, Excel, PowerPoint, Monarch, Lotus Notes, Adobe Photoshop, Windows NT, 2K, XP, Mac OS, and Server 2003.


Key Achievements    


Ø  Boosted annual profits by $75K within only 1 year of engineering and integrating an Access 2000-driven referral database.

Ø  Increased sales by over 50% in first year by strategically developing and executing multifaceted data analysis tools, utilizing expertise in Crystal Reports, Access 2K and Monarch.

Ø  Successfully helped ID new and potential failures as well as presented findings to management and engineers.



Professional Career Track


Field Support Analyst, Imaging Business Machines                                                         2005-2009


  Primary responsibilities included comprehensive application of technical expertise and advanced communication skills related to 2nd and 3rd tier contact in responding to customers hardware and software inquiries, troubleshooting problems and delivering product/service education.

  Contributed sharp database reporting and analytical abilities toward defining and providing senior management with key data analysis and proactive solutions to optimize productivity, efficiency and performance.

  Proficiently handled extensive case loads while demonstrating exceptional project management and multitasking abilities in achieving operational goals and timelines.

  Successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.


Field Service Engineer, Pyxis Corporation (Independent Contractor)                           2004-Present


  Primary responsibilities include effectively exhibiting dynamic leadership qualities in directly managing customers nationwide, with strong focus on ensuring consistent achievement of service level agreements.

  Strategically plan and coordinate project schedules to maximize use of resources while controlling costs and meeting customer needs.

  Promptly identify and address existing and potential issues and create proactive upgrades and enhancements for optimal results through both remote and on-site troubleshooting.


System Administrator, SouthTrust Securities                                                                    1999-2005


  Primary responsibilities included management and oversight of DB2/Windows server/WAN system operations and user support for 300+ investment reps, illustrating strong ability to manage multiple functions.

  Contributed solid organization and detail orientation abilities in innovatively designing, developing and implementing multifaceted data analysis tools.

  Conducted comprehensive research and analysis of future needs, vendor service, product, reliability, cost and availability, integral to the development and execution of profit-maximizing strategies while controlling costs.

  Additional responsibilities included business development, technical training, various project management and oversight, vendor management, as well as documentation accuracy and dissemination. 


Business Analyst, Compass Bank                                                                                      1996-1997


  Primary responsibilities included enhancing highly competitive markets, leveraging as well as cost effectiveness and profitability by conducting thorough research, data gathering and analysis in order to successfully evaluate and target consumer trends.

  Defined, developed and facilitated business analysis plans to support enterprise-wide operations, emphasizing accuracy and timeliness.


Academic & Specialized Training Credentials


n Bachelor of Science - University of Alabama

n Certified Technical Field Representative - Imaging Business Machines

n Certified Technical Field Representative - Cardinal Health Corporation

n Information Systems A+ - Herzing College

n Crystal Reports Development (Levels I-III) - The DSW Group, LTD

n Access Application Development and Programming - The DSW Group, LTD


<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!