yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

objective

telecom network design engineer eager to contribute technical expertise as well as dynamic project management and quality control skills toward supporting employer operations.

career profile

ø  b.s., electronics management.

ø  a.s., electronic systems technology.

ø  over 20 years of telecommunications experience gained in the private sector and with the u.s. air force.

ø  extensive corporate and military professional development training.

ø  expertise in installation, calibration, maintenance and service of a wide array of telecommunications equipment.

ø  corporate award-winner for outstanding performance.

ø  knowledgeable in design and build of advanced components.

ø  proven capacity to manage and direct engineering and technician staffs.

ø  skilled in equipment testing, problem resolution and maintaining equipment in on-line status.

ø  adept in training and development of staff personnel.

ø  outstanding ability in quality and process improvement.

ø  diagnostic proficiency in identifying/resolving defects in wiring, switches, networks and related electrical equipment.

ø  familiarity in use of schematics.

ø  proficient in advanced software applications.

 

professional experience

sprint/nextel, cary, nc                                                                                                               1999 - present

network design engineer (2003-present)

         promoted to play crucial role in such major projects as initial setup for nascar cell sites.

         effectively converted over 2000 cell sites to all frame relay with no customer impact.

         orchestrated packet msc conversions to cdma dms-100 switches.

         achieved cdma equipment assignments for voice, trunks, evdo, ds3, oc3, oc12, spm and dtcs using facts and sstat databases.

         facilitated iden equipment assignments for switch ports/daccs utilizing tbs work order system.

         tracked and controlled equipment documentation.

         assumed duties as design engineer for cdma (2 offices) raleigh nc, charlotte nc, knoxville tn, and iden: cary nc, (2 offices) and greensboro nc, nashville tn.

         recipient of circles of excellence award 2005 for outstanding performance.

 

mso/msc engineer (1999-2003)

         recruited to manage, maintain and repair motorola bsc equipment for over 1700 cell sites in north carolina, south carolina and georgia.

         effectively installed/tested t1 with t-bird 211, 224.

         provided telco connectivity to tellabs 5500 / 532l daccs.

         installed, tested and turned up pstn, 911, imt and voicemail trunks in dms100 with multiple telco s and 911 psaps.

         resolved all ntm customer trouble tickets concerning major carriers/customers.

 

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page two

 

 

williams communications solutions, birmingham, al                                                                    1998 - 2000

msl-100 technical support engineer, university of alabama (birmingham)

       retained to solve major acceptance issues for newly installed msl-100 switch.

       orchestrated maintenance activities and customer issues

       successfully upgraded all software to msl-100.

       monitored and assessed operational measurements and spms reports.

       posted outstanding average of 98% over two years.

 

 

military experience

united states air force, 1986-1997.  served as nco/telephone-maintenance technician/supervisor, patrick air force base, fl; telephone-maintenance technician, george air force base, ca;  telephone-maintenance technician, riyadh, saudi arabia/dhahran, uae; and telephone equipment apprentice, raf fairford air base, united kingdom.  in these assignments, achieved rapid record of promotion, gained telecommunications expertise and served in critical support assignments during operation desert storm.

 

military training:

u.s. air force technical training school, sheppard afb, tx

dms-100 / msl-100 digital switching systems, 1994

 

u.s. air force, patrick afb, fl

quality management training / problem solving process, 1993

 

u.s. air force technical training school, sheppard afb, tx

telephone equipment installation and repair, 1986

 

 

 

education

southern illinois university, carbondale, il

bachelor of science, electronics management, 1992

 

community college of the air force

associate of science, electronic systems technology, 1989

 

professional development

motorola training:

ibsc operations and maintenance

bpx / mgx operations and maintenance

dispatch operations and maintenance

dms-100 translations

packet data operations and maintenance

iden system school

ihlr installation and maintenance

isg installation and maintenance

glenayre gl232 - mvp technician level 1

spectrum peripheral module (spm) configuration

titan 5500 fundamental concepts & lab

dms supernode xa-core maintenance

nortel computer based training (cbt) msl-100 (1999)

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

 

 

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a telecom network design engineer capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a b.s., electronics management, an a.s, electronic systems technology and over 20 years of relevant telecommunications experience with major corporations and the united states air force. to complement this background, i possess demonstrated expertise in installation, diagnosis, troubleshooting, repairs and staff supervision of multiple advanced telecommunication systems/projects, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

attachment

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

 

 

 

 

thank you letter text

 

 

date

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting telecom network design engineer position currently available with your organization.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

                                                         

as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff.  i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy