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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •



skilled professional eager to contribute management expertise, as well as strong personnel development skills, toward actively supporting an organization in maximizing performance.




  • in recognition of outstanding performance and solid industry knowledge, quickly progressed to attain managerial position responsible for driving sales, client relations, staff development, and business administration.
  • excel in recruiting, building and leading top-performing, client-focused personnel teams.
  • facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.


selected accomplishments

~ drove store to highest ranking within the auntie anne's pretzel chain. ~

~ led store to rank highest in sales, customer service and secret shops. ~

~ earning pretzel perfect store award 2006-2008; performing in the 5% of the entire auntie anne's chain. ~


professional experience

senior manager auntie anne's pretzels                                                                                        1999-2009

  • sharp business acumen and experienced in managing broad scope of operations, from payroll processing, inventory control and budgeting to placing orders and completing all required paperwork.
  • effectively hired, trained and directed staff and actively collaborated in human resource operation functions such as developing work schedules, evaluating performance and providing guidance.
  • cost-effectively managed purchasing and facilitated productive vendor relationships to achieve competitive pricing and boost bottom-line profitability.


manager/team leader tgi friday s restaurant                                                                              1994-1998

  • successfully steered food and beverage sales operations to generate high volume growth and revenue.
  • tasked with overseeing all personnel operations, purchasing food, budgeting, and store opening.
  • efficiently trained new employees in company policy and procedure, including waiters, line cooks and bartenders.

waitress/line cook crowne plaza hotel                                                                                       1988-1993

  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.


professional education


coursework in business castle junior college                                                                                    date


instruction in mixology and bar management boston bartenders school of america                        2003


safe serve certified, 2004


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

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hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include experience in business management, client relations, staff development, and business administration. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, leadership, and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.








yyyyyy x. yyyyyy

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