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erin toussieng 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
licensed and experienced lending professional eager to contribute dynamic customer service, account management, administrative/coordination skills in a challenging loan processing or reo asset manager assignment.
career profile
ø over seven years of experience in loan processing, real estate brokerage, account management, customer service, operations and organizational coordination.
ø b.a., business administration.
ø consistently meet and exceed challenging real estate loan brokerage objectives.
ø skilled in problem resolution, documentation review and processing.
professional certifications
california real estate license #01806883
technology skills
microsoft office suite, car zipform, socal mls
professional experience
montana real estate, mission viejo, ca 2007 - present
broker officer & president
list, market and sell reo properties and standard sales; have completed 18 in past year.
assist with evictions, draft listing agreements and provide bpos.
coordinate with attorneys, asset managers and closers.
review all documentation requiring california broker license.
ditech.com, costa mesa, ca 2004 - 2007
senior loan processor
managed portfolio of up to 125 loan accounts per month and processed refinancing/purchases.
guided entire loan process and reviewed income documentation, credit reports and appraisals.
prepared hud for customer reviews, established relationships with third parties and communicated with sales team, underwriting, escrow and funding.
provided customer service, sub-prime lending and resolution of complex credit problems.
presidential club member for outstanding performance.
erin toussieng
page two
instafi.com, irvine, ca 2003
senior loan processor
funded over 41 loans first month on job, from origination to funding.
prepared loan documentation and reviewed customer income information.
coordinated with sales, underwriting, funding and escrow personnel.
provided customer service and problem resolution.
education
university of washington, seattle, wa
bachelor of arts, business administration (information systems), annual dean s list 2001
professional associations
member, california association of realtors (car)
member, orange county association of realtors (ocar)
socal mls
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