yyyyyy x. yyyyyy

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

results-focused leader specializing in directing high-volume operations, driving business growth, building solid teams, providing world-class customer service, and cultivating a strong brand image with superior quality eager to offer 11+ years experience toward maximizing a progressive employer s bottom-line.

 

profile of qualifications

 

         integral leader who offers a proven record of progression to positions of greater responsibility and authority.

         top performer who makes decisions to reflect positively on operations productivity, corporate well-being, and client satisfaction, along with building strong teams with low turnover rates and high levels of company loyalty.

         ambitious self-starter who plans, prioritizes, and manages tasks within fast-paced, deadline-driven situations.

         excellent communicator who seamlessly interfaces with all levels of business professionals and employees.

         holds current management-level food safety certification card.

 

key areas of expertise

 

operations management        process improvement                    sales / shrink control              customer service

team building / training       multi-unit management                workflow prioritization          regulatory compliance

budget / expense control      strategic analysis / planning      business communications     inventory management

 

professional synopsis

 

 

area reset supervisor (2009 c present)

         apply dynamic leadership talents toward directing 7 high-volume retail store operations, including completing cycle tasks assigned by the corporate office and handling major resets of designated sections.

         optimize organizational efficiency and productivity by collecting data required, and reporting information to corporate which is instrumental in upholding superior values, standards, and practices and boosting profits.

 

co-director (2004 c 2009)

         led targeted decision-making for a $13.4-million retail operation, including achieving key goals, controlling multi-department shrink, conducting weekly sales / shrink meetings, and reviewing orders and weekly invoices.

         drove business growth by recruiting, training, and managing top-performing 70-member store teams.

 

acting store director (2002 c 2004)

         strategically steered operations by cost-effectively managing workflow of 100+ staff, maintaining budget percents, delivering sales projections, handling large-scale inventory control, and ensuring solid customer service.

 

assistant store manager (1999 - 2002)

         met and / or exceeded objectives within a $15.6-million location, including managing 100 employees, controlling payroll, running reports, handling cash balancing, and maintaining high-quality store operations at all times.

 

additional management roles held prior to 1999 with price chopper

 

professional development

 

extensive electronics repair / troubleshooting training                                                             mccann tech vocational