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Yyyyyy x. yyyyyy

4116 CR 252 | Xxxxxx, Fl xxxxxx xxx-xxx-xxxx |


Senior Level Security and Communications Expert

Dynamic, articulate and intelligent Professional with broad based experience in telecommunications support, security services, and customer relations eager to contribute strong work ethic, technical savvy and communications talents towards supporting the goals of a progressive employer. Decorated Veteran with a deep and rich understanding of providing critical security infrastructure and leading key staff development and training strategies to optimize outcomes. Core competencies include:


Analysis/Process Improvement

Excellent Communication Skills

Problem Solving/Troubleshooting

Compile/Analyze/Disseminate Scheduling/Time Management

Ensure Maximum Capacity



Customer Service Focused


Professional History


2001 to 2002: BellSouth, Atlanta, GA - Special Services Technician

   Applied strong technical skills to provide critical infrastructure support for Special Services functions.

   Performed key dispatch duties, tested and ensured functionality of equipment and received special communications clearance to work on Special Services equipment.

   Provided ongoing troubleshooting and resolution services to optimize outcomes; leveraged high level of familiarity with telecommunications equipment and applications to support day to day activities.


1997 to 2001: BellSouth, Atlanta, GA - Special Services Technician

   Managed and maintained voice and data communications functions for major commercial clients; utilized strong technical and problem resolution skills to ensure optimized functionality to support business and communications needs.

   Delivered exceptional customer service and created a trusting business partner relationship with key clients.


1996: BellSouth, Atlanta, GA - Special Services Technician

Provided critical site communications support, troubleshooting and problem resolution for communications equipment for the 1996 Olympics venue; ensured optimize security and controls.


1992 to 1996: Coweta County GA - Licensed General Contractor

   Performed general contracting work for residential and commercial clients.


Additional Related Positions


1991 to 1996: BellSouth, Atlanta, GA - Special Services Technician

1989 to 1991: BellSouth, Columbus, GA - Special Services Tech/Quality of Work Life Program Instructor

1981 to 1989: BellSouth, Columbus, GA - Special Services Technician/Fiber Optics

1982 to 1986: Muscogee County, GA - Licensed General Contractor/Licensed Electrician



U.S. Army, Fort Bragg, NC - Platoon Sergeant 426 Signal Brigade

Republic of South Vietnam, U.S. Army - Sergeant

U.S. Army, Fort Gordon, GA - Instructor for Military Occupational Specialty, electronics communications

Troy State University, Phoenix City , AL - Bachelor of Science, Criminal Justice


U.S. Army Instructor Methods Division | BellSouth Instructor for Quality of Work Life | FAA Licensed Pilot

Concealed Weapons License W2716023 | Class D. Security License D2806598 | Class G Security License G2804546

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