results-oriented administrative support professional. proven capacity to handle various functions necessary in leading the support operations of a successful company. dynamic communicator and persuasive speaker, able to forge meaningful associations with clients, colleagues, and management. talent to consistently meet administrative objectives.
administrative support / client relations / strategic planning & organization
leadership & teambuilding / sales / written & verbal communication
technical competencies include microsoft excel and word, hula programs and aloha computer systems; payroll applications. bilingual in spanish and english.
office administrator, 04/2008 c present
claim jumper, llc, brookfield, wi
demonstrate the strategic planning necessary to reduce overtime labor costs by 2%.
generate and process employment documentation for newly hired candidates promptly.
handle a variety of administrative support functions including payroll processing, ordering supplies, and tracking invoices.
reduce expenditures consistently and reconcile bank deposits with the intent of eliminating shortages and overages.
interact with corporate technicians to remedy computer and system functionality issues immediately.
trainer, 02/2004 c
red lobster, wauwatosa, wi.
evaluated staff performance and the effectiveness of training efforts, providing recommendations for improvement.
analyzed training needs to develop new training programs or improve existing programs.
arranged for ongoing technical training and professional development sessions for staff members.
conducted orientation sessions and arrange on-the-job training for new hires.
service manager, 08/1998 c 02/2004
redwood supper club, unity, wi
observed and evaluated staff and work procedures in order to ensure quality standards and service.
assigned duties, responsibilities, and stations to employees in accordance with requirements.
performed personnel actions such as hiring/firing, consulting with other staff as necessary.
analyzed operational problems, such as theft and wastage, and established procedures to alleviate these problems.
accounting & business experience
<<first name>> <<last name>>
<<street address, suite #>>
<<city, state zip code>>
dear <<courtesy>> <<last name>>,
it is with great confidence that i offer my years of experience in client-focused, service-oriented administrative environments toward supporting the goals of your organization. to acquaint you with my key qualifications, i am submitting my resume for review; in advance, thank you for your time and consideration.
experience as an office administrator is the basis for my confidence that i would be a valuable asset to your organization. i consistently represent the employer in a positive manner in interfacing with broad populations within diverse settings. complementing this, i possess dynamic strategic planning, prioritization and organization skills as well as a strong attention to detail, all crucial to maximizing productivity and meeting critical timelines while maintaining high quality standards. additionally, i am a solutions-focused problem solver with a talent for quickly addressing and resolving issues to ensure optimal client satisfaction levels.
as a team member, you will find me to be a customer-focused, highly organized professional committed to supporting your success. i welcome more discussion about how my skills can help in meeting the goals and objective of your organization. until then, should you have any additional questions feel free to contact me at your convenience.
yyyyyy x. yyyyyy
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