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Yyyyyy x. yyyyyy                                                 

                                                                                                                  PO Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000


Business Development Executive / Insurance Subject Matter Expert

Claims Processing / Adjustment C Operations / Project Adherence


Strategic Property Claims Adjuster and Insurance Account Manager with expertise specifically related to driving business, increasing bottom-line revenues, developing and fostering client relations, and team development practices eager to contribute to the success of a progressive company. 


Property Claims

Team Leadership

Product Development

Strategic Alliances

  Underwriting Expertise

  Client Cultivation

  Account Management

  Training & Development

  Business Development Plans

  Presentation Skills

  Budgetary Oversight

  Referral Base Expansion


Qualifications Profile


Ø  In-depth relationship cultivation expertise with the ability to work independently on multiple projects simultaneously with specialized knowledge of outside sales methodologies, insurance policies and regulations, various product applications, client development practices, presentation skills, as well as forming collaborative relationships both internally and externally.

Ø  Utilize extensive knowledge of customer service protocols to develop specialized programs.

Ø  Consistently focus on ensuring development of high-standard delivery methodologies. 

Ø  Comprehensive understanding of the business development arena due to hands-on application regarding information management, communications, and marketing practices.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Consistently focus on ensuring development of high-standard operational protocols. 

Ø  Proven ability to adapt strong process knowledge and technical skills to diverse organization needs.



Functional Competencies


Ø  Capable of in-depth research and data analysis with the purpose of improving brand awareness and product exposure to various market segments.

Ø  Embrace organization initiatives and mission statement.

Ø  Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant client issues in a proactive manner. 

Ø  Work to standardize cross-departmental protocols between various departments in order to break down silo mentality and increase knowledge sharing and increase revenue growth and client retention.

Ø  Skilled at managing multiple projects.





Select Achievements & Volunteer Activities


Ø  Built multi-million dollar complex in Hobbs, NM

Ø  Expanded operations and revenue to include 20 employees and multiple high dollar transactions per year.

Ø  Contracted to numerous other construction companies throughout the southwest.

Ø  Assisted directly with relief efforts related to numerous hurricanes, including: Isabel, Charlie, Frances, Jeanne, Wilma.


Professional Career Track


Property Claims Adjuster, Allcat Claims Service                                     2003-Present


n Primary responsibilities included extensive cultivation of client relationships, processing of complex insurance claims, and mitigating losses while always servicing clients with the highest standards.


President, Sieperda Enterprises, Inc                                                               1997-2001


n Primary responsibilities include comprehensive sales and business development initiatives, oversight of numerous construction jobs simultaneously, as well as extensive human capital development programs for staff of employees.


Academic & Specialized Training


n Licensed Casualty Adjuster C Texas

n Licensed Casualty Adjuster C Florida

n Certified with USAA as a Property Adjuster

n Adjuster # with USAA :  156498

n General Coursework, Tarleton State University

















Yyyyyy x. yyyyyy


Senior Operations Manager

Efficiency Best Practices C Staff Leadership C Problem Solving







Recent research into COMPANY NAME prompted me to immediately update my resume for your review.   Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer several years progressive advancement in key roles, most recently as a Property Claims Adjuster with Allcat Claims Service.  I am skilled at all phases of planning, supervising, and execution of medium to large scale insurance projects.  I am particularly skilled at productions and revenue increases, working directly with all departmental resources, scheduling and process tracking, billing and billing reviews, directing and leading staff, understanding project plans and specifications, and problem solving with minimal impact to the overall operation.

  I have worked as a technical expert in various forms within this sector so I am accustomed to integrating into various cultures and environments. I am experienced at managing others as well as developing and implementing best practices models to increase efficiency and thus completion of projects on time and on budget.  I offer several years of formal training and education as well as progressive advancement within companies due to excelling at responsibilities and making significant contributions the projects to which I am assigned. 

            I am an exceptionally hard worker and consider myself a strong team player.  My enthusiasm comes from working directly with products and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team.  I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.  Further I am open to discussing relocation if this should be a requirement.

            After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement.  I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  Please contact me sooner if you wish to talk before then.  I look forward to speaking with you.



OJ Sieperda


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