Dedicated Human Resources Professional eager to contribute comprehensive background and experience toward actively supporting the employer in optimizing bottom-line performance.

 

 

      Solid experience in driving HR functional areas such as recruiting, hiring, orientation, training and development, workplace safety and diversity, benefits administration, compensation, regulatory and corporate compliance, and budgeting.  

      Well-developed expertise in performance management, organizational management, payroll, HR strategy development, and multi-million dollar budget administration.

      Proactively create, implement and facilitate employee development initiatives, practical retention strategies, and employee recognition and award programs to bolster productivity, reduce costs, and increase employee engagement.

      Multilingual (English, Portuguese, Spanish) with impressive interpersonal and prioritization skills.

      Proven success in interpreting, explaining and enforcing employment laws and achieving a cooperative and cohesive workplace climate vital to maximizing retention and productivity.

      Well-versed in EEO and OSHA regulations, substance abuse investigations, union contract negotiations, and HR program development and implementation.

      Ethical and discreet with an unwavering commitment to ensuring confidentiality of personnel files.  

 

 

JC Penney Corporation, New York, NY, 2010 to Present

Store Manager, Human Resources

      Manage daily HR operations encompassing employee relations, recruitment and staffing, training and development, disciplinary measures, succession planning, and Individual Development Plans for all associates and managers.

• Critically analyze Annual Store Engagement survey results, identify opportunities for improvement, and proactively implement corrective action plans.
• Administer HR programs, policies and initiatives to minimize turnover, steer workplace safety compliance, meet diversity goals, recognize exemplary performance, and maximize retention.

         Guide and advise senior leadership in employee coaching and counseling approaches to optimize, streamline and expedite problem resolution.

 

TCC Group, New York, NY, 2008 to 2009

Senior Manager, Human Resources

      Spearheaded complete spectrum of human resources operations including comprehensive transition and implementation of firm s internal HR infrastructure.

      Authored company employment manual to standardize policies and procedures, and collaborated with senior leadership to deliver management coaching and direction in employee development.

      Created, designed and administered compensation, benefits and rewards/recognition programs.

      Oversaw complete staffing and HR support for four locations nationwide.

      Orchestrated all strategic HR initiatives spanning talent and performance management, training and coaching, workplace diversity, succession planning, and retention efforts.

      Leveraged sharp attention to detail and accuracy in proficiently managing department s $4.7M annual budget, processing payroll, and coordinating salary review process for practice groups.

 

Continued

 

 

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      Contributed advanced knowledge of employment law to provide crucial leadership with visa applications, employment classifications, and disciplinary procedures such as probationary and warning documents, performance improvement plans, and termination documentation.

      Championed design and deployment of firm s staff development program involving skill-based training, as well as internal and external training programs.

 

Verified Identity Pass, New York, NY, 2007 to 2008

Manager, Human Resources

      Exhibited outstanding talents in staff program administration, determining salary structure by conducting market salary surveys, navigating performance management efforts, and migrating recruiting and hiring functions from third-party vendor to in-house.

      Participated in defining requirements for national personnel policies/programs including benefits and healthcare management, recruiting, advancement, and employee relations.

      Teamed with third-party staffing agency on employee relations and staffing for airport operations.

      Critically and frequently assessed HR programs and processes through defined metrics, feedback, and benchmarking against best-in-class service organizations.

 

Target Corporation, East Hanover, NJ, 2005 to 2007

Area Executive Team Leader C Human Resources

      Guided and facilitated district-wide Leadership Academy training for up to 80 executive-level personnel.

      Demonstrated significant leadership talents toward supervising six non-exempt associates and supporting 1,900 team members district-wide spanning approximately nine store locations.

      Proficiently oversaw talent and succession planning for all stores and diligently monitored and optimized employee relations throughout stores.

 

Lowe s Companies, Inc., Jersey City, NJ, 2001 to 2005

District Human Resources Manager

      Efficiently and adeptly drove all HR activities: recruitment, hiring, training, coaching, employee relations and performance appraisals for all levels of staff and involving 10 store locations.

      Exercised keen decision-making skills and sound judgment when advising management in disciplinary actions and termination procedures and enforcing employment laws related to diversity and inclusion, discrimination, and harassment.

 

Kearny Steel Container Corp., Newark, NJ, 1996 to 2001

Human Resources Generalist / Payroll Administrator

      Displayed exceptional versatility in contributing to new hire orientation, payroll, records management, benefits administration, and labor relations including union contract negotiations.

 

 

Almeda University:   MBA, Human Resources Management

                               Bachelor of Arts, Business Administration

 

SPHR Certification

 

 

Member, The Society of Human Resource Management, 2002 to Present

 

 

ADP Payroll, Microsoft Office (Word, Excel, Access), PeopleSoft HRIS, type 60 wpm