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yyyyyy x. yyyyyy

3628 s. hampton court #0000 xxxxxx xxxx , xxxx , xxxxx 00000


proficient professional eager to contribute banking expertise as well as strong customer service skills and administrative support talents toward actively supporting an organization in maximizing performance.




  • offer solid and progressive banking experience, including expertise within customer service, administrative support and financial operations.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • effectively identify and capitalize on opportunities to recruit and develop clientele base.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • track record for identifying customer problems and consistently delivering effective solutions.
  • skillful at performing independently or within a team to exceed all operational goals and objectives.
  • demonstrated a team player attitude in enthusiastically soliciting and accepting additional challenging projects in support of company objectives.


                           professional experience                         


bank of america                                                                                                               2008-present

bank teller

  • sharp business acumen and experience in handling a broad scope of operations, from cash transactions, customer service and deposits/withdrawals to loan payment processing, vendor and issuing money orders, cashiers and travelers checks.
  • utilize extensive knowledge of foreign currency and exchange rates in assisting customers with financial services.
  • contribute proactive planning, developing, and implementing of sales campaigns and financial promotions to expand utilization of bank s products and services.


west fork golf                                                                                                                    2006-2008

customer service

  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
  • managed broad scope of accounting/finance activities including bookkeeping, accounts payable and receivable.
  • successfully steered sales operations to generate high volume growth and revenue.


                              volunteer activities                            


volunteer american red cross during katrina crisis

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