Yyyyyy x. yyyyyy                        0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                abc@xyz.com

                                               

 

Career Objective                             

 

Results-driven leader eager to contribute dynamic management, team building and interpersonal relation skills toward actively supporting a progressive organization as a key staff member

 

Profile                                                

 

Ø  Offer approximately 15+ years progressive experience in a wide array of environments with a comprehensive management background

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability

Ø  Proactive leader who successfully leads top-performing teams committed to providing superior service

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings accordingly

Ø  Dynamic communication, presentation, relationship building, and problem solving abilities

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients

 

Professional Experience                

 

Survivor Window & Door Systems, Hillside, NJ                                                               2006-Present

Service Coordinator

  Contribute dynamic leadership skills in executing superior customer service and administrative duties, with full accountability for the effectively budgeting and day-to-day activities.

  Proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations including scheduling appointments, processing payments, and assisting with service requests.

  Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.

  Diligently perform field services in order to effectively assist field techs; prepare in-depth evaluations of severe issues, and recommend final resolutions.

 

Untied Window & Door Mfg., Springfield, NJ                                                                  2004-2006

Service Coordinator

  Spearheaded diverse management functions ranging from handling inbound calls from customers and homeowners, maintaining and creating spreadsheets, processing payments and assisted the IT department in network support, desktop support, voice mail support

  Analyzed and review work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.

  Actively liaised between marketing and related departments to design, develop and overhaul and implement new web pages.

 

 

Prior experience

 

MCI, Cedar Rapids, IA                                                                                                   2001-2004

E-Gate Trainer & Lead Representative

 

Lansing Management Group, Travelers Rest, SC                                                 1993-2001

Regional Maintenance Supervisor

 

Yyyyyy x. yyyyyy                        0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                abc@xyz.com

                                               

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking to a challenging position and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive processes/procedures, I have continually excelled in maximizing performance as a proactive leader.

 

 I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results. 

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy

ge:

Hello, FIrst of all I would like to say THANK YOU!! The resume looks and sounds GREAT. I would like to know if it is possible to add to the Survior and United Windows listing, a line that indicates. Is this possible?? Thank you!

Once again, thank you for the great resume, never knew I could sound so good on paper!!!

Brian A Wilson