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Yyyyyy x. yyyyyy

P.O. Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000



Cell:  512.762.4445




Dedicated and diligent Management Professional eager to contribute comprehensive technical knowledge as well as dynamic operations leadership, team management, and project administration talents toward actively supporting a progressive organization in optimizing results.


Areas of Expertise:


Cost Control & Savings                 Sales Management                               Business Analysis

Relationship-Building                   Technology  Management                    Budget Administration

Profit and Loss Accountability      Creative & Strategic Marketing             Staffing and Training

Personnel Management                 Quality Control / Assurance                 Sales Forecasting

Event Planning & Coordination     Customer Relations & Satisfaction       Vendor Negotiations




Exceptional strengths in sales management, promotions, vendor relations, product ordering, and contract administration.  Excels in hiring, training, and managing personnel. Confident and motivating leader; coaches and guides personnel to achieve productivity and performance excellence. Superior communication and interpersonal skills; develops immediate rapport with partners, customers, key decision-makers, colleagues, and suppliers. Extensive knowledge and experience in project management, human resources, budgeting, profit maximization, public relations, and executing process improvements. Displays a collaborative work ethic and an exemplary level of adaptability, initiative and resourcefulness; thrives under pressure and displays advanced problem solving abilities.


~ Key Achievements ~


  Devised work schedules for 125 employees, requiring well-honed organizational and planning capabilities.

  Slashed expenses and heightened efficiency through standardization of operational processes and procedures.

  Produced first version of customer service handbook aimed at maximizing service and quality levels.

  Spearheaded planning, opening and management of new department, achieving 30% of sales plan after first year.

  Oversaw recipe development, menu planning, and menu design for special events, and prepared dishes for prominent restaurant patrons including politicians, celebrities, musicians, and Fortune 500 executives.

  Strategically promoted higher quality liqueurs and specialty drinks to increase average sale per customer.

  Technically savvy with excellent skills in Microsoft Excel and Daily Sales Report (DSR).

  Expertly drove profitable business operations generating $35,000 in monthly sales through proficiency in management, inventory control, and vendor relations.



Yyyyyy x. yyyyyy ~ Page 2 of 2



                                        Professional Experience                                          


Yyyyyy x. yyyyyy Events, Dripping Springs, Texas, 2004 to Present

Owner / Operator

v  Apply polished leadership talents to train, motivate, direct and supervise employees and managers throughout departments such as finance, sales, leasing, service, and human resources.

v  Established and implemented highly-effective sales training program to elevate staff performance and productivity.

v  Employ strong technical acumen to perform full system tape backups and recoveries, routine maintenance, hardware/software installations and configuration, database administration, and IT troubleshooting.

v  Demonstrate solid interpersonal skills to facilitate user relations, training and support.

v  Exhibit outstanding versatility in overseeing accounting, payroll, budgeting, financial analysis and reporting, cash management, and expense monitoring.

v  Forged and nurtured excellent vendor relationships to optimize purchasing and inventory control.

v  Formulated business plan and consistently monitor performance statistics and fiscal results.


Hill Country Sports Medicine, Austin, Texas, 2001 to 2003

Admin/Front Office

v  Leveraged exceptional administrative expertise to perform full spectrum of office management functions for physicians.

v  Scheduled appointments and meetings, responded to patient inquiries, typed correspondence, performed filing and faxing, and answered telephones.

v  Efficiently produced and distributed confidential documentation and reports.

v  Used Microsoft Office software to administer memoranda, legal correspondence, mail merges, and handouts.

v  Combined impressive multi-tasking and prioritization skills to process incoming/outgoing correspondence in stringent compliance with internal mail protocols and deadlines.


Rio Star, Houston, Texas, 1992 to 1998

Project Manager

v  Merged first-rate organizational and leadership talents to spearhead various projects, with an emphasis in analyzing and streamlining daily business operations.

v  Initiated procedures to boost productivity and enhance resource utilization.

v  Recruited team members, delegated tasks, and completed projects ahead of schedule and under budget.

v  Championed the design, planning, and launch of 5 store projects. 

v  Accurately forecasted sales, created inventory models, identified market trends and sales opportunities, and monitored retail outlet performance.


Earlier experience includes role as Kitchen & Floor Manager for Pappas Company, Houston, Texas, from 1988 to 1992.




B.A. Degree in Business/Management (in progress)

University of Texas online program, Austin, TX, anticipated completion 2009


A.A. Degree in Culinary Arts

Texas Culinary School, Houston, TX, 1994


Yyyyyy x. yyyyyy

P.O. Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000



Cell:  512.762.4445








Hiring Agent Name


Company Name


City/State/Zip Code



Are you currently seeking an ambitious and personable <insert job title/position> with strong operations leadership, team-building, sales, and event management talents?  If so, I m submitting my resume for your review.  In advance, thank you for your time and consideration.


As indicated in the accompanying resume, I bring to you outstanding management acumen, and an exemplary blend of expertise in staff training and development, customer relations, sales, and event coordination for 2,000 attendees. To complement these qualifications, I offer extensive experience in the catering and banquet industry, and a steadfast commitment to achieving accuracy, quality and efficiency in all endeavors.


If selected to join your organization, you will find me to be a hard-working and dedicated professional committed to supporting you in achieving your objectives through superior performance and initiative. I would most certainly be a valuable asset to <insert name of company>, and look forward to interviewing with you in the near future.


Truly yours,




Yyyyyy x. yyyyyy







Yyyyyy x. yyyyyy

P.O. Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000



Cell:  512.762.4445








Interviewer s Name


Company Name


City/State/Zip Code




It was a pleasure (speaking with you/meeting with you) on [insert date here]. I would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered. I am still very interested in the <insert job title> position, and I am convinced that it is the right job for me. I feel my background and qualifications prepare me well for the challenges and responsibilities we discussed.


The position as you described it to me would combine my strong skills in [insert two skills or qualities here].  This would allow me to make the same valuable contribution to your organization as I ve made to my past employers a win-win proposition for both of us.


(Choose one of the two paragraphs below, depending on whether or not you have, or have not yet, interviewed with the person)


(I am eager to meet with you in person to further discuss my background and qualifications. Please feel free to contact me at the above phone numbers so we can continue the discussion we began over the telephone.)


(Again, thank you for considering my qualifications. I enjoyed our talk, and am available at any time to provide you with any more information you may need. I look forward to hearing your decision.)






Yyyyyy x. yyyyyy

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