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yyyyyy x. yyyyyy           920 atlantic avenue, #a • hoffman estates, il 60169                                                                                                                              (xxx-xxx-xxxx •


solutions-driven, client-focused leader eager to contribute it-based organizational development and portfolio management skills toward supporting cross-functional initiatives instrumental in yielding business profits.




ø  offer over 13 solid years of employment as a top-performing project manager, consultant, and business analyst for infosys technologies limited a high-profile global leader in the next generation of it and consulting practices.

ø  adept at designing best practice methodologies and implementing business development strategies to achieve cost-effective alignment with client goals; contribute sharp decision-making skills and resourceful multitasking techniques.

ø  demonstrate proven leadership and interpersonal relationship-building talents within deadline-driven environments; effectively streamline processes to increase efficiency while maintaining solid professional work ethics.

ø  holds a bachelor s in mechanical engineering from dayalbagh engineering institute (india); attended renowned lore international trainings, including differentiated client interfacing , problem solving , and negotiations .


professional experience


program / account manager, sears holdings corporation client, hoffman estates, il        2006 c present


gift registry and mygofer project

ø  applied dynamic communication and multitasking proficiencies toward creating and implementing optimal portfolio-based strategies instrumental in driving merchandising and business intelligence / marketing corporate growth.

ø  spearheaded the development of an online kmart gift registry and corporate frontline site utilizing wcs (websphere commerce server) within a record three-month timespan; actively interfaced with ibm as consulting partners; coordinated architectural decisions to balance long-term scalability and time-to-market.

ø  utilized exceptional team building techniques to train / mentor up to 25 personnel, including interacting with it / business stakeholders to layout success factors toward the attainment of short- and long-term corporate strategies.


marketing resource management (mrm) project

ø  maximized organizational success by overseeing strategic and large-scale corporate projects encompassing the planning automation of marketing resources worth up to $1.5 billion in channel allocations.

ø  built trust-based relationships with executive-level personnel, including creating and executing critical strategic efforts toward developing corporate merchandising and business intelligence and marketing lines of business.

ø  expertly boxed releases for the phased roll-out, along with properly identifying and collecting business needs of up to 30 multiple external groups; communicated with executives to strategize critical roll-outs due to heavy downfall; established processes to maintain deliverables quality and optimized development cycle throughput.


competitive intelligence project

ø  strategically led a top-performing development team in implementing end-to-end competitive intelligence-based solutions influential in capturing and providing analytical insights of competitors data regarding price points, assortment diversity, product display, etc.

ø  produced profitable industry trends to assist with generating business needs for effective bottom-line results; oversaw end-to-end delivery, including architecture, design, and test plan reviews; facilitated user training processes.


project / program manager, walgreens client, deerfield, il                                                        2004 c 2006


pbm program management for medicare project

ø  directed comprehensive healthcare systems-based medicare support efforts, including conducting interviews with it / business stakeholders to understand impacted systems and processes, collating organizational level impacts, and interfacing with management to implement change roadmaps.

ø  proactively led multiple transformation projects (from impact analysis to implementation) to meet all set corporate compliance guidelines; provided essential cutover and contingency planning for phased roll-outs.

ø  supervised a 45-member team of high-quality infosys execution personnel across multiple projects; assigned weekly group targets and assessed risk and progress at week s end.


formulary management project

ø  drove substantial revenue growth by overseeing the creation of a ui application for buyers entering negotiated contract terms with pharmaceutical companies to include necessary rebate details.

ø  efficiently employed j2ee for application development; built batch programs to calculate rebates for each pharmacy on a monthly basis utilizing pl / sql; supported revised solution design and development.


e-commerce project

ø  oversaw multiple e-commerce-based projects, including creating a business case for lined-up design changes within the company s site; planned all roll-outs and reviewed ui team-created prototypes; organized and implemented in-house e-commerce call center roll-outs to outsourced vendors.

ø  utilized exceptional negotiation skills to interact with third-party vendors for platform support of photo editing activities; scheduled and evaluated e-commerce pilot for long-term corporate benefits.

yyyyyy x. yyyyyy                                                                                                                                                                        (xxx-xxx-xxxx •


~ page two ~


professional experience



project / program manager, walgreens client, deerfield, il (continued)                                     2004 c 2006


business development and miscellaneous projects

ø  resourcefully performed strategic healthcare and e-commerce business development efforts, including participating in pre-sales cycle of various large-scale, profitable dealings across infosys retail business units.

ø  led account-based knowledge management initiatives; participated in all onsite-hire recruitment drives.


project manager, jockey international, inc. client, kenosha, wi                                                  2003 c 2004


jockey e-commerce transformation / intranet portal development projects

ø  launched the migration of the company s current website from interworld technology to a microsoft commerce server-based site, along with building an innovative internal portal for employees and an external portal for vendors.

ø  led all project initiatives, including pre-sales and discovery phase, business case creation, investment cost / value analysis, business requirements gathering, and functional specs writing / reviewing.

ø  optimized operational efficiency by serving as a liaison between clients, offshore, company vendors (suppliers, carriers, payment gateways, etc.) and microsoft partners in order to provide seamless operations.

ø  designed interface between the company s relationships with ups and jda utilizing biztalk server tool; reported and resolved ms commerce server product issues through premier support; led site and portal implementation efforts in consultation with microsoft; oversaw a 20-member onsite and offshore integration team.


senior analyst / software engineer (separate roles), nordstrom client, seattle, wa 2002 c 2003 / 1998 c 2000


price data transformation (for point-of-sale) project

ø  demonstrated superior project management abilities toward the active participation of a requirement analysis process and development of base data models for a database engine which received large amounts of item price / clearance / promotion data for all corporate sites from retek merchandising systems through data files.

ø  expertly loaded data into staging tables through sql loader, including massaging data utilizing pl / sql by applying key business rules; prepared financial data in base tables for nightly price research purposes.

ø  performed all architecture design and impact analysis; oversaw a 15-member onshore and offshore team; reviewed all detail design and test plans; institutionalized change management to minimize scope changes.


line presentation / client interface application projects

ø  designed and developed an innovative add-on to webpdm tool for reporting merchandise style details utilizing 3-tier architecture in databases vb6.0 and sql server 7.0; integrated modules into one application.

ø  generated unit and integration test plans and performed all testing and performance tuning; interfaced among a five-member client and offshore development team.


analyst, apple computers client, cupertino, ca                                                                          2000 c 2003


apple production support project

ø  steered production support for batch / online business applications, including overseeing applications utilized by management to report historical sales, billing, and backlogs developed in unix shell scripts, oracle forms, and multi-dimensional cubes with oracle as back-end; retrieved all data from various continents for processing data through pl / sql and storing it in de-normalized form to facilitate complex reporting.

ø  created all application takeover procedures, including performing testing, response time, coding standard adherence, technical support documentation, and resource planning.

ø  established a dynamic offshore support team, including training personnel on application and production support protocols to enable 24 / 7 support; transferred 20 ftes support to offshore within six months.

ø  optimally interfaced with customers on a regular basis to receive essential feedback instrumental in initiating new application design changes and enhancements to meet evolving business needs; coordinated all technology upgrades; performed resource planning and status reporting on application stability and support effectiveness.


global sell-through project

ø  successfully directed the development of global sell-through reports (within a pdf format) to correspond sell-through and inventory information from all worldwide apple resellers; post-data consolidation pdf reports were created and published via email and reporting portal utilizing oracle reports and unix shell.

ø  performed all effort and cost analysis for proposal preparation, along with authoring functional specs and designing architecture; accurately estimated and provided project planning; directed all integration testing and application configuration / implementation.


~ excellent references provided upon request ~

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