highly skilled it professional with more than 2 years experience in developing new databases, managing qa, and analyzing data to ensure operational efficiency. possess a solid work history and team leadership skills.

career profile

 

     promoted to operations coordinator within 6 months after joining webloyalty.com by helping the qa manager run and supervise the team s daily activities.

     enrolled in sql/oracle training and small application/web developing.

     currently preparing for the mba program at the university of connecticut.

     technically proficient in html, javascript, asp, microsoft office (excel macros), sql (oracle), successfully completed learning tree course: software quality assurance course, delivering consistent quality.

professional experience

 

webloyalty.com, norwalk, ct, it operations coordinator (12/2007-present)

     administer operations of the solicitations development team consisting of 3 staff members.

     produce weekly error report to target and resolve data and configuration dims with solicitations.

     review and answer issues from the qa response requests box to fix post-production development errors or misses.

     assist it manager by performing administrative tasks and managing project timelines involving the solicitation development team.

 

junior quality assurance engineer/qa analyst (05/2007-12/2007)

     served as qa analyst as well as the primary contact for manager on solicitation development issues.

     locked down launch schedule company-wide, assigned team s weekly workload, and entered dates and resources for all projects added by other departments.

     oversaw deployment of data and files to all environments, especially production, by serving as the primary deployment coordinator.

     targeted operational issues by testing various it projects and writing out mandated test plans such as web pages, internal web applications, windows applications, and database model changes.

     ensured quality by creating process documentation for internal training purposes.

 

general electric money, capacity planning/analysis tool system engineer, 01/2007-06/2007

     successfully implemented a new system that converted data processed manually on a daily basis using sql and php (hypertext preprocessor).

     developed the system to capture data each hour of the day and put data into a relational database that will update on a regular, consistent basis.

     set up a graphical interface using a web-base application allowing different users to login and easily access information.

     enabled users to view spreadsheets, graphical representations of information, and forecast data by selecting reports and data.

 

university of connecticut, storrs, ct                                                                   08/2006-05/2007

community assistant

education

 

university of connecticut, storrs, ct, bachelor of science in business administration, 2007

     majored in management information systems, 3.4 gpa

 

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in an it capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include

producing weekly error report to target and resolve data and configuration dims, serving as a qa analyst, and successfully implementing a new system that converted data processed manually on a daily basis using sql and php. i have effectively applied my skills and knowledge toward my it career with a solid work history and performance, earning a promotion to it coordinator within 6 months at webloyalty.com.

 

to complement this background, i offer a bachelor of business administration (bba) degree with a concentration in management information systems. i am also pursuing the mba program at the university of connecticut, and plan to work full-time while earning my master s degree.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy