career objective                                           

results-driven human resources manager eager to contribute superior leadership, team building, and communication skills toward supporting the employer in optimizing operational and financial performance

profile                                                              

ø  offer solid experience in all facets of human resource operations including management and staff training, recruitment and staffing, and benefits package design and administration; thorough understanding of complex labor laws

ø  sharp business acumen and experienced in managing broad scope of functions in governmental and private sector environments; ability to perform multiple responsibilities simultaneously and under heavy pressure

ø  effectively utilize quantitative methods / metrics to improve staff performance and retain top-performing employees; facilitate internal communications regarding career opportunities, benefits, and employee relations issues

ø  author corporate policies, implement new procedures, and lead strategic change initiatives; experienced in developing and conducting trainings and orientation programs

ø  dynamic communication, presentation, negotiation, and relationship management skills; maintain highest ethical standards and confidentiality

ø  strong technical proficiencies including ms word, excel, powerpoint, access, and outlook

professional experience                            

department of labor usvi, christiansted, vi                                                                                            2009 c present
territorial project coordinator, jobs for america s graduates jag-vi (2009 c present)

• travel to schools to observe program execution, student selection, testing, and classroom management and instruction; advise career resource specialists, school administrators, and community leaders on continually improving program performance
• provide staff support and resources as needed with the jag-vi program model, wia enrollment and compliance, and participant documentation and entry in the endms
• track and analyze program outcomes, gather feedback from schools and communities, and brief to the governor of the virgin islands, commissioner of education, and commissioner of labor on endms reports and recommended actions
• serve as a representative and advocate of the program in a public relations and community outreach capacity; cultivate relationships with business leaders and community organizations

acting director of human resources (2010 c present)

• expertly oversee all aspects of hr, including  organizational structure, policy/procedure development, staffing, compensation, employee relations, and orientation/training/development; report directly to the commissioner of labor
• continually evaluate departmental performance and develop solutions for human relations, work performance, employee morale, and organizational productivity issues; diligently maintain all hr records containing confidential and shared information for current and former ldf employees
• actively participate in collective bargaining negotiations and facilitate communications between management and unionized personnel

 

stanford financial group global management, llc, christiansted, vi                                                            2007 c 2009

human resources manager / office manager

• entrusted with oversight of all aspects of human resources operations for all stanford- st. croix companies, including developing job descriptions, recruiting candidates, interviewing and selecting personnel, processing background checks and applications, and salary and benefits negotiation
• conducted formal annual performance reviews as well as delivered ongoing guidance; administered disciplinary action as necessary, steered the employee termination process, and collaborated with senior management to effectively restructure teams
• worked closely with all levels of personnel to ensure they understood the benefit package, followed company policies and procedures, investigated and resolved employee relations issues, and proactively monitored workers compensation and unemployment claims
• delivered new employee orientation and conducted specialized trainings including sexual harassment and safety awareness programs

 

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yyyyyy x. yyyyyy                                                                                                                                                                                                             page 2

 

emax financial group, christiansted, vi                                                                                                      2004 c 2007

manager of settlement services (2005 c 2007)

title examiner (2004 c 2005)

• in recognition of outstanding performance, quickly progressed within company to attain managerial position responsible for directing 16-member team while continuing to execute title examination / settlement services
• successfully hired, trained, and led all personnel in cross-functional activity; established standard operating procedures, training manuals, and employee motivation program
• coordinated scheduling, calendars, and meetings; directed administrative functions and ensured timely follow up

 

~ prior background ~

legal assistant, bryant, barnes, moss & beckstedt, llp, christiansted, vi                                                   2003 c 2004                                                                                                                                                                                                                                               

bankruptcy paralegal / supervisor, law offices of smith, hiatt & diaz, pa, ft. lauderdale, fl                     2000 c 2003                                                                                                                                                                                   

bankruptcy paralegal, law office of david j. stern, pa, plantation, fl                                                        1998 c 2000                                                                                                                                                                                   

case administrator, chapter 13 c us trustee program, miami, fl                                                                 1994 c 1998 

education                                                          

university of phoenix online                                                                                                                              2005

master of organizational management

 

st. thomas university, miami, fl                                                                                                                       1994

bachelor of arts in criminal justice

 

~ professional affiliations ~

member, delta sigma theta, inc.  ~ the human resources association of st. croix (secretary) ~

empire who s who (2005 c 2006)