yyyyyy x. yyyyyy
9038 tobias avenue, #0000 xxxxxx xxxx , xxxx , xxxxx 00000
results-driven regional loss prevention manager & investigator eager to contribute extensive expertise toward supporting the employer in optimizing asset protection through proactive, solutions-focused action plans.
- hands-on management professional with cfi designation and 20+ years of proven success in protecting company assets, reducing shrink, minimizing risk, and improving theft deterrence strategies.
employs well-honed organizational expertise and analytical thinking abilities to plan and execute loss prevention investigations and programs at district and regional levels.
forges, nurtures, and maintains strategic partnerships between corporate offices, sales associates and loss prevention staff to minimize loss and enhance cost control.
possesses an outstanding blend of communication, report writing, negotiating, and investigative skills; superior strengths in interviewing suspects and witnesses, and testifying in legal actions.
solid experience in recruiting, hiring, training and mentoring loss prevention associates and managers.
resourcefully partners with local and federal law enforcement agencies to fortify efforts.
adept at exception-based reporting to detect internal and external major crimes.
sears holdings corporation, canoga park, ca, 2006 to 2008
organized retail crime investigator
conducted and resolved multi-level investigations of organized internal/external criminal activity, successfully recouping over $184k.
spearheaded design, development and facilitation of organized retail crime (ocr) programs at 100+ sears and kmart locations throughout california.
exhibited impressive versatility in conducting stationary, mobile, and foot surveillance of targeted subjects.
leveraged strong documentation skills to prepare and present comprehensive investigation case files to applicable law enforcement agencies.
partnered with district managers in investigating suspected internal/external collusion.
proficiently investigated cargo theft and counterfeit currency offences.
applied dynamic communication and analytical skills toward effectively conducting investigations and generating information crucial to effectively addressing and circumventing major internal crimes against company.
kmart corporation 1990 to 2006
regional/district investigator (1997 to 2006)
consistently ranked #1 throughout corporation for initiating and concluding internal cases.
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professional experience continued
championed 140+ internal apprehensions in 2004 spanning 29 locations which translated to savings of $1m+ in potential losses.
exercised exemplary leadership attributes to train and mentor loss prevention managers and associates in internal theft detection, case preparation, evidence collection, surveillance, and documentation.
formulated policies and procedures to enhance effectiveness of internal investigations and company reduce liability.
educated and trained operations managers in loss prevention management.
proactively supported and improved loss prevention efforts by installing hundreds of covert cameras for internal investigations.
administered extensive interviews and interrogations via wicklander/zulawski techniques.
loss prevention district manager c los angeles and phoenix markets (1990 to 1997)
led efforts to successfully increase internal investigations and conclusions by 89% and substantially reduce shrink in phoenix market.
recognized as top performer corporation-wide for internal and external apprehensions in los angeles market.
administered interviews and investigations to identify cash/inventory loss and violations of company policies and procedures, and oversaw installation of cctv covert systems.
demonstrated superior critical thinking abilities in devising district-specific shortage action plans, creating programs to reduce losses and maximize internal/external apprehensions, and implementing exception-based reporting to identify associate theft.
frequently scrutinized and audited all loss prevention and safety issues within assigned districts.
- recruited, hired and developed loss prevention personnel for phoenix and los angeles territories.
analyzed and defined comprehensive case work procedures including evidence collection, video, and report writing, and guided implementation region-wide.
education & certifications
administration of justice, los angeles valley college, van nuys, ca
wicklander/zulawski certified forensic interviewer (cfi)
california burglary theft investigators association (cbtia)
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