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Senior IT Executive

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Executive Profile


Proficient IT Professional eager to contribute technical expertise as well as strong client/user relationship, business development and project management skills toward actively supporting an organization in maximizing performance. ~ Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability. ~ Proactively hire, train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of client retention and satisfaction. ~ Exceptional ability to research and evaluate new industries and technologies toward designing and executing innovative strategies to optimize client performance. ~ Highly versatile; quickly master new roles, responsibilities, technologies, and environments. ~ Areas of expertise:



Service Oriented Architecture Client Relations Management Team Leadership Profit and Loss

Business & Financial Analysis Contract Administration Risk Management Project Management

Business Development Strategic Research and Planning Budget & Resource Allocation


Key Achievements


Ø  Demonstrated multitasking and organizational skills in directly supporting 9 Vice Presidents within 2 lines of business in one of IBM s largest Strategic Outsourced accounts.

Ø  Strategically applied sharp business acumen toward defining, formulating and executing new business opportunities in coordination with several IBM towers, leading to increased market share.

Ø  Played a significant role in ensuring customers achieve yearly goals and objectives by proactively driving delivery results.

Ø  Appointed Y2K Project Manager for all of First American Corporation, a $20B financial services corporation; relied upon to lend expertise toward directing the activities of 300+ resources and managing systems conversion projects, new system software installations and system enhancement projects.

Ø  Served as an integral member of the PMO on the NiSource BTO/SO account, the largest BTO account for IBM and includes the outsourcing of 7 major business functions as well as IT, AS and NS.

Ø  Satisfied all business and audit requirements by collaboratively working with customer s governance team and IBM business controls while managing the PMP Request For Service Process.

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Career Background


IBM Global Services, Nashville, TN                                                                                 2000-Present  

Project Executive


First American National Bank, Nashville, TN                                                                    1994-2000

Program Management/Strategic Planning


Career Highlights


  Manage SOA Architects, Business Process Modelers, Requirements Managers and Business Architects in SOA-driven projects; proficiently define business goals, business objectives and new process models to identify consumable and reusable business services.

  Strategically plan and facilitate multi-platform projects, from Mainframe and Client Server to PC and Internet, to cost-effectively and efficiently achieve on-time delivery.


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Bonnie Zacovic                                                                                                    Page 2 of 2

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Career Background continued




  Lead, mentor and motivate 10 employees, playing an instrumental role in the development of top performing team members.

  Efficiently plan and coordinate workflow, define staffing requirements and delegate assignments to optimize utilization of human capital and operational resources.

  Apply strong communication and interpersonal relation skills toward responding to customer inquiries and collaborating with clients to identify new business opportunities, troubleshoot problems and manage expectations.

  Spearhead diverse administrative activities including staffing, training and performance evaluation.

  Contribute dynamic proposal writing skills and advanced communication abilities in facilitating the proposal process for several opportunities by liaising between Client Team, Engagement Manager, Project Team, QA Team and Contract Managers.

  Cost-effectively allocate, administer and manage budgets and resources.

  Directly manage and control large-scale technical projects from RFP selection through planning, requirements, design, development, and implementation, demonstrating exceptional multitasking and prioritizing abilities in achieving goals and timelines.

  Strategically plan and organize detailed conversion and implementation schedules to maximize use of resources while controlling costs and meeting company needs.

  Conduct comprehensive review and analysis of acquired institutions environment and operations to prepare comparison analysis in recommendation of target environment, exhibiting solid critical thinking skills.


Prior Experience


ISSC Nashville, TN

Independent Project Management Consultant


First Empire State Corporation

Applications Project Manager, Manufactures and Traders Trust Co. Buffalo, NY

Business Analyst, First Operations Resources, Inc. Swedesboro, NJ

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Bachelor of Science, Business (In Progress) - Baldwin Wallace College

Associates in Computer Programming - Control Data Institute

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Professional Development/Training


Marketing for Bankers - AIB

Principles of Banking 

All Tier One PMI Courses



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