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yyyyyy x. yyyyyy
4812 campfire court (817) 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com
career objective
results-driven manager eager to contribute outstanding financial administration, strategic marketing, relationship management, and team leadership skills toward supporting the employer in optimizing operational and financial performance
profile
ø software programs, and ilx numerous years of management experience with expertise in goal setting and attainment, sales and marketing, customer service and community outreach, staff development, and process improvements
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention
ø successfully recruit, train, direct, and retain top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs
ø proactively monitor industry trends and developments, including competitive services and marketing activities; expertly identify and capitalize on opportunities to penetrate and develop markets
ø sharp business acumen and dynamic entrepreneurial aptitude; superior communication, presentation, negotiation, and relationship management skills
ø strong technical proficiencies including ms office (word, excel, powerpoint, outlook), hogan/acaps banking software for brokers
~ key achievements ~
- expertly manage two j&s restaurant locations with more than 60 employees combined; consistently achieve monthly performance and financial goals
- lead insert location j&s restaurant location to regularly rank in top 10% of sales across all franchises; develop and implement innovative seasonal advertising campaigns and drive local marketing efforts
- successfully developed j&s restaurant group employees into highly proficient operational shift managers
- produced more than $10m in new assets within first two years with wachovia securities and ranked in top 5% for revenue generation among peers for fiscal years 2000 and 2001
- in recognition of outstanding performance, quickly promoted within u.s. bancorp to position entrusted with a broad scope of sales and branch management duties, including recruiting, training, and overseeing all levels of staff
- surpassed 1999 sales goals by 34% and ranked first among all u.s. bancorp in-store branches; exceeded 1998 sales goals by 38% and placed second among all in-store branches
- as an independent dealer with exxon, successfully owned and operated four gas and convenience store franchise locations; managed all aspects of business activities including sales, customer service, hr, inventory, adherence to national image requirements and corporate standards, and regulatory compliance
- increased exxon franchise revenues by more than 42% from $3.5m to more than $5m from 1992-1996 by implementing a wide range of sales and service initiatives
- granted elite gold, silver, and bronze awards for service, management, and image requirements in commitment to excellence competition recognizing top 10% of all exxon independent dealers nationwide; additionally selected to facilitate numerous focus groups and to develop national guidelines regarding image and customer service standards
professional experience
general manager, j&s restaurant group, llc, insert location 2002 c present
financial advisor, wachovia securities, denver, co 1999 c 2002
u.s. bancorp, castle rock, co 1997 c 1999
sales manager / branch manager (1998 c 1999)
personal banker (1997 c 1998)
waiter, yanni s greek taverna, denver, co 1996 c 1997
independent dealer / franchise owner & manager, exxon usa, san antonio & corpus christi, tx 1988 c 1996
education
bachelor of arts in finance, texas a&m university, college station,
tx insert year
~ professional development & credentials ~
nasd series 7 & 63 licenses, nationally registered investment representative
certified life & health insurance licensed representative
sales management trainer, american management association (ama)
cohen / brown leadership & proactive sales training
microsoft certification training in windows 2000 server, professional, and network infrastructure
yyyyyy x. yyyyyy
4812 campfire court (817) 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity as a insert specific job title and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include extensive experience driving business operations across multiple industries, including the food and beverage, banking and finance, and retail arenas. i excel at building top-performing support teams and am adept at monitoring business performance to proactively address potential issues. my unique blend of operational management, financial administration, and interpersonal relations skills has consistently proven instrumental in my ability to exceed expectations. to complement this background i hold a bachelor s degree in finance and have completed substantive professional development.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to insert company name, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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