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yyyyyy x. yyyyyy             0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                       (xxx-xxx-xxxx •


results-driven, client-focused leader eager to apply dynamic project management, strategic analysis, business development, and team building expertise toward supporting an employer in maximizing profits.




ø  drive sales success by exhibiting profitable negotiations skills, sharp presentation abilities, solid interpersonal relationship-building techniques, and excellent written and verbal communication talents.

ø  secure business retention by facilitating intelligent profit objectives and fostering critical client relationships, as well as actively developing new business opportunities for continued marketplace presence.

ø  create and implement best practice methodologies and continuous improvement programs to achieve cost-effective alignment with overall corporate goals.

ø  originate and implement strategic marketing endeavors influential in improving market penetration, brand awareness, and brand positioning.


professional experience


home mortgage consultant, wells fargo home mortgage, bryn mawr, pa                             2005 c present

ø  apply dynamic consulting skills toward profitably originating prime lending and purchasing business home loans (i.e. conventional, fha, 203k, construction / new construction, refinances, and home equity lines of credit).

ø  utilize outstanding negotiation and communication abilities to liaise with key professional contacts and achieve advantageous referrals and significant business expansion.

ø  demonstrate comprehensive knowledge of loan programs, terms, features, policies, and benefits to ensure favorable levels of customer service at all times.


independent recruiter, rcs, inc. recruitment and coaching services, red hill, pa                     2004 c 2005

ø  optimize organizational performance by specializing in the placement of top-performing sales representatives through the u.s., including securing over 10 new accounts through superior cold-calling and personal contacts.

ø  successfully closed over $70,000 in placements, along with attaining recognition as a key recruiter for cintas (document management systems); profitably re-negotiated a failing account contract to achieve significant returns.


owner, spotless car wash & lube center, allentown, pa                                                             2003 c 2004

ø  spearheaded the optimal growth of a failing car wash / lube center, including increasing fleet accounts by 80% and detailing services by 100% through competitive negotiations with local auto dealerships and rental car companies.

ø  steered revenue growth by handling all facility renovations, recruiting / hiring of skilled personnel, implementing mass media advertising / promotional materials, and providing excellent customer service.

ø  expertly negotiated the sale of the business in less than 11 months for more than $500,000 over purchase price.


management consultant, broadreach consulting, inc., wayne, pa                                                 1997 c 2001

ø  the vanguard group (malvern, pa) launched a formal review of internal policies / procedures essential toward revitalizing key leadership qualities, attitudes, and abilities within an institutional systems division, along with implementing a client satisfaction survey and leading a team to create a collaborative browsing pilot program.

ø  bristol-myers squibb (lawrenceville, nj) maximized corporate results by leading several high-profile consulting projects, including pegasus (led $10-million, 2,000-pc desktop migration project encompassing multiple pri-based states / countries that was completed on-time and on-budget; managed over $2 million in pri inventory); mac donation (managed over $800,000 in computers / peripherals to school districts within a four-state area); software license management (created strategic project scope document and preliminary project plan vital toward defining key objectives); informatics division central nj site manager (directed 2,000 macs-to-pcs migration, project plan development, team upgrades and scheduling, and client relations.)

ø  peco energy (philadelphia, pa) effectively developed a master project plan to electronically upgrade 6,000 workstations throughout the company; supervised eight internal service providers and three external vendors.


manager, smithkline beecham u.s. corporate headquarters, philadelphia, pa                          1991 c 1997

ø  empowered highly proficient employees through excellent managerial talents in providing resourceful desk side support and services to over 2,000 u.s. and 1,000 u.k. clients for a corporate center and several branch offices.

ø  liaised with executive-level management to contribute specialized support and services, including attaining recognition from the ceo for creating positive partnerships between corporate is and business units.

ø  oversaw $13.1-million desktop and $11.5-million application budgets, while concurrently leading efforts to expedite customer-driven improvement initiatives necessary to improve relationships between departments.

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