results-driven, client-focused leader eager to apply dynamic project management, strategic analysis, business development, and team building expertise toward supporting an employer in maximizing profits.
ø drive sales success by exhibiting profitable negotiations skills, sharp presentation abilities, solid interpersonal relationship-building techniques, and excellent written and verbal communication talents.
ø secure business retention by facilitating intelligent profit objectives and fostering critical client relationships, as well as actively developing new business opportunities for continued marketplace presence.
ø create and implement best practice methodologies and continuous improvement programs to achieve cost-effective alignment with overall corporate goals.
ø originate and implement strategic marketing endeavors influential in improving market penetration, brand awareness, and brand positioning.
ø apply dynamic consulting skills toward profitably originating prime lending and purchasing business home loans (i.e. conventional, fha, 203k, construction / new construction, refinances, and home equity lines of credit).
ø utilize outstanding negotiation and communication abilities to liaise with key professional contacts and achieve advantageous referrals and significant business expansion.
ø demonstrate comprehensive knowledge of loan programs, terms, features, policies, and benefits to ensure favorable levels of customer service at all times.
ø optimize organizational performance by specializing in the placement of top-performing sales representatives through the u.s., including securing over 10 new accounts through superior cold-calling and personal contacts.
ø successfully closed over $70,000 in placements, along with attaining recognition as a key recruiter for cintas (document management systems); profitably re-negotiated a failing account contract to achieve significant returns.
ø spearheaded the optimal growth of a failing car wash / lube center, including increasing fleet accounts by 80% and detailing services by 100% through competitive negotiations with local auto dealerships and rental car companies.
ø steered revenue growth by handling all facility renovations, recruiting / hiring of skilled personnel, implementing mass media advertising / promotional materials, and providing excellent customer service.
ø expertly negotiated the sale of the business in less than 11 months for more than $500,000 over purchase price.
ø the vanguard group (malvern, pa) launched a formal review of internal policies / procedures essential toward revitalizing key leadership qualities, attitudes, and abilities within an institutional systems division, along with implementing a client satisfaction survey and leading a team to create a collaborative browsing pilot program.
ø bristol-myers squibb (lawrenceville, nj) maximized corporate results by leading several high-profile consulting projects, including pegasus (led $10-million, 2,000-pc desktop migration project encompassing multiple pri-based states / countries that was completed on-time and on-budget; managed over $2 million in pri inventory); mac donation (managed over $800,000 in computers / peripherals to school districts within a four-state area); software license management (created strategic project scope document and preliminary project plan vital toward defining key objectives); informatics division central nj site manager (directed 2,000 macs-to-pcs migration, project plan development, team upgrades and scheduling, and client relations.)
ø peco energy (philadelphia, pa) effectively developed a master project plan to electronically upgrade 6,000 workstations throughout the company; supervised eight internal service providers and three external vendors.
ø empowered highly proficient employees through excellent managerial talents in providing resourceful desk side support and services to over 2,000 u.s. and 1,000 u.k. clients for a corporate center and several branch offices.
ø liaised with executive-level management to contribute specialized support and services, including attaining recognition from the ceo for creating positive partnerships between corporate is and business units.
ø oversaw $13.1-million desktop and $11.5-million application budgets, while concurrently leading efforts to expedite customer-driven improvement initiatives necessary to improve relationships between departments.
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