xxx-xxx-xxxx yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
yyyyyy x. yyyyyy
results-driven sales executive eager to contribute strong operations management, business development, client servicing and closing talents toward actively supporting the employer in optimizing revenue performance.
ø offer over 15 years progressive experience in sales and operations management, with comprehensive international background.
ø effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
ø proactive leader who successfully recruits, trains/develops, mentors and leads top-performing teams committed to providing superior service.
ø exceptional ability to research and evaluate industry trends and products and use findings toward designing and executing innovative strategies to boost company leveraging.
ø dynamic negotiation, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.
ø solid experience in prospecting/lead generation, market research and target marketing.
ø closed $8.5 million of new business revenue in 2007, exhibiting solid sales talents.
ø successfully grew a multimillion-dollar base of yearly recurring revenue from a portfolio of small business customers and carriers, contributing sharp interpersonal relation and closing skills.
ø exceeded telaxis start-up projected sales plan of $1.5 million by $1 million, achieving $2.5 million in sales.
ø exhibited strong communication and analytical abilities in successfully closing multimillion-dollar data and services contracts to fortune 500 accounts estimated at $15 million in billed revenue per year.
ø proactively built and established key relationships and liaised effectively with key fortune 500 clients, integral to closing multimillion-dollar data and services contracts estimated at $15 million in billed revenue per year.
ø boosted company sales by $24 million in a three-year period.
madison avenue consulting group - usa, costa rica & india 2003-present
director of global sales and operations
contribute dynamic leadership skills in managing 400+ call center employees, with full accountability for the effective administration of numerous overseas customer service inbound/outbound call center operations.
strategically develop and manage service offerings and pipelines of opportunity to diversify revenue streams, leading to increased sales and market share.
relied upon to lend telecommunication services market expertise to identify, build and implement targeted strategies to enable above target sales and billed revenue performance.
successfully contribute to business development by using proactive prospecting techniques to generate new customers and gain commitments.
actively mentor, motivate and lead employees, playing a solid role in supporting the development of top-performing team members.
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timothy p. witucki page 2 of 2
telaxis communications - new york, ny 2002-2003
director of sales & operations
proficiently led the national campaign for virtual fiber radio (vfr) new radio frequency wireless products, with strong focus on optimizing productivity, efficiency and performance.
efficiently planned and coordinated workflow and delegated assignments to maximize utilization of human capital and operational resources.
applied sharp business acumen toward defining and implementing policies to boost overall operational performance.
the rockefeller group (rgts division) 1998-1999
director of sales & operations
effectively led, organized and facilitated strategic sales and operations functions, instrumental to boosting revenues.
spearheaded diverse administrative activities ranging from staffing, training and performance evaluation of 25 account reps to management, workflow planning and policies/procedures development.
nippon telegraph telecommunications (ntt america) - new york, ny 1998-1999
global account director
demonstrated exceptional managerial skills in hiring, training and leading a team of 15 account representatives.
strategically managed and coordinated workflow to maximize use of human resources while controlling labor costs and meeting customer needs.
global account manager, level 3 communications - new york, ny
global account manager, mci telecommunications, san francisco, ca
customer service agent/operations specialist, delta airlines - san francisco, ca
national account manager, the heritage group, san francisco, ca
select business administration courses - santa barbara city college (santa barbara, ca)
telecommunication products: voip, vfr/wireless, internet, ethernet, x.25, token ring, tcp/ip, sna products, collocation space, data storage, lan/wan, atm, (selling fiber ds3 to oc192) connectivity with, long term carrier contracts) ibm and microsoft products/services, cisco products, avaya, nortel and many virtual web based dialers.
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