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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phonexxx-xxx-xxxx

abc@xyz.com

 

Dynamic Executive Assistant with expertise in delivering total administrative and business support eager to contribute to the success of a progressive organization.

 

Profile

 

         Offering 20 years of administrative experience with almost a decade in supporting executive-level management.

         Considerable strengths in budget management, daily office management, personnel training, customer service, workload planning, and project leadership.

         Excel in problem solving, employee relations, and property/facilities management.  

         Highly respected for attention to detail and deadlines, energy, enthusiasm, and prioritization abilities. 

         Adept in calendar management, expense reporting, vendor relations, and meeting logistics.

         Reputation for professionalism, communication skills, solid judgment, integrity, and a team player work approach.   

         Exercise discretion, confidentiality, and sound judgment, gracefully handling daily responsibilities and distractions for top-level executives.

         Industrious and extremely versatile; quickly adapt to new roles, responsibilities, software applications, and environments.

 

Professional Experience

 

Pancor Management, Oakbrook Terrace, Illinois, 2006 to 2009

Assistant Property Manager

  • Spearheaded administrative operations for 325,000 sq. ft. commercial office building, leveraging sharp multi-tasking expertise to ensure rent is received by corporate office, process invoices, validate payments, issue key cards, and maintain certificates of insurance for vendors and tenants.
  • Monitored and enforced garage and fitness center access and payments.

         Ensured delivery of quality tenant services in promptly responding to routine issues as well as actively collaborating with their representatives in facilitating move-ins, move-outs and special projects.

  • Compiled and submitted engineering time and pension information to union. 
  • Promoted and maintained cohesive and collaborative efforts between tenants, engineering staff, security personnel, cleaning staff, vendors and utility providers.  

 

JPMorgan Chase, Chicago, Illinois, 1981 to 2005

Anexsys, LLC  (joint venture between Bank One & US Bancorp

Executive Assistant to CFO / Facilities Manager C Finance Department      (1999 to 2005)

         Steadily advanced throughout a series of continuous promotions based on exemplary performance, dedication, loyalty, work ethic, and results.

         Efficiently supported CFO and department via calendar management, scheduling meetings, arranging travel details, and maintaining office equipment and technology.

         Reviewed, identified and swiftly resolved billing discrepancies, vital to ensuring fiscal stability.

 

Continued

 

 

Professional Experience continued                                                          Yyyyyy x. yyyyyy ~ Page 2 of 2

 

         Functioned as Facility Manager and seamlessly coordinated efforts between Anexsys and landlord (EMCOR Facilities Services).

         Demonstrated keen organizational strengths in overseeing building-related issues encompassing construction modifications, purchases, and installation of furniture and office equipment. 

         Proactively supported Vice President of Human Resources by coordinating candidate interviews, processing new hire paperwork, and facilitating strong employee relations.

         Entered accounts payable data, processed reimbursements of travel and entertainment expenses, and relied upon to pay department bills and maintain company checkbook.

         Played a pivotal role in set-up and development of comprehensive Customer Service Group to accommodate Ohio Child Support Payment System run by Anexsys. 

         Partnered with property management to determine logo placement, design mailroom and break room facilities, and order equipment; trained administrative assistant to handle site operations.

         Contributed to successfully transitioning division to new building, achieving minimal to zero disruption by orchestrating smooth cooperation among internal staff, vendors, and building management.

         Exhibited outstanding initiative by streamlining and expediting bill payment process for employee reimbursements.

 

Treasury Management Services, Disbursement Services  

Executive Assistant      (1996 to 1999)

         Provided quality administrative support to SVP/Division Manager of Deposit Account Services, nine management executives, and various staff members.

         Performed broad spectrum of administrative tasks inclusive of maintaining calendars, scheduling meetings, travel arrangements, expense reimbursements, and responding to voicemails and email.

         Steered strict budget compliance and cost control and diligently maintained department performance data.

         Effectively coordinated furniture and phone moves including setting up Michigan-based employees in temporary Chicago offices.

 

Cash Management Division, Disbursement Services Division

Administrative Assistant       (1995 to 1996)

         Delivered highly efficient support to FVP/Division Manager, six managers, and several department staff members.

         Applied dynamic leadership talents toward directly supervising, motivating and managing department secretary. 

         Contributed to successful financial management by promptly paying department bills.

         Coordinated customer tours, arranged conference calls and meetings, and managed travel details such as accommodations and reservations.

         Independently administered employee recognition program to elevate staff morale and productivity; tracked and meticulously documented attendance and work performance.

 

Prior Roles:

 

Cash Management Division, Customer Service Unit

Administrative Assistant       (1991 to 1995)

 

Remittance Banking Division, Customer Service Unit

Administrative Assistant; Operations Coordinator ; Secretary II; Secretary I          (1985 to 1989)

 

Remittance Banking Division, Production Unit    

Receptionist; General Clerk; Lockbox Remittance Processing Clerk        (1981 to 1984)           

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phonexxx-xxx-xxxx

abc@xyz.com

 

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in an administrative capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

In addition to extensive experience in providing executive-level support, I bring to you outstanding budgeting skills, and a significant blend of talents in expense reporting, report preparation, property/facilities management, and customer service. To complement these qualifications, I offer excellent organizational, prioritization, multi-tasking, and communication skills which are paramount as a <insert job title/position>.

 

As a proactive contributor to your organization, you will find me to be a self-motivated professional committed to supporting you in achieving your objectives through diligence, versatility, and sharp interpersonal skills. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phonexxx-xxx-xxxx

abc@xyz.com

 

 

 

 

 

 

Date

 

 

 

Interviewer s Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

It was a pleasure (speaking with you/meeting with you) on [insert date here]. I would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered. I am still very interested in the [insert name of position] position, and I am convinced now, more than ever, that it is the right job for me. I feel my background and qualifications prepare me well for the challenges and responsibilities we discussed.

 

The position as you described it to me would combine my strong skills in [insert two skills or qualities here].  This would allow me to make a valuable contribution to your company.

 

(Choose one of the two paragraphs below, depending on whether or not you have, or have not yet, interviewed with the person)

 

(I am eager to meet with you in person to further discuss my background and qualifications. Please feel free to contact me at the above phone number so we can continue the discussion we began over the telephone.)

 

(Again, thank you for considering my qualifications. I enjoyed our talk, and am available at any time to provide you with any more information you may need. I look forward to hearing your decision.)

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

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