Highly efficient Administrative Specialist eager to contribute exceptional customer service expertise toward supporting a dynamic employer in optimizing bottom-line performance and productivity.

 

 

         15+ years experience in the mortgage industry spanning both local and multi-state markets.

         Reputation for integrity, sharp attention to detail and accuracy, and commitment to confidentiality.

         Excellent communication skills with the ability to read and write fluently in Vietnamese.

         Strong technical/computer skills with an ability to quickly master new applications.

         Excel in working independently, balanced by an impressive team player work ethic.

         Adept at preparing business correspondence, performing data entry and research, pulling reports, and navigating seamless office operations.

 

 

Security Union - Pacific Coast Title Division, Tustin, California, 2009 to 2010

Word Processor

         Accurately prepared TSGs (Trustee s Sale Guarantee), policy, preliminary title reports, and date down title endorsements.

         Reviewed and uploaded maps and relevant documents, and exercised polished multi-tasking skills to email reports to customer, mail hard copies, and upload documents in CaseAware® software.

         Authored and dispatched 10-Day Notice letters and Benechecks.

 

North American Title, Orange, California, 2007 to 2009

Title Assistant

         Applied exemplary prioritization skills toward typing and providing TSGs, final policy and preliminary title reports, coordinating TSG/recording billing process, performing heavy faxing, and responding to customer calls.

         Reviewed and opened new orders, effectively managed extensive workload, and exhibited proficiency in assembling date down endorsements.

 

New Century Title, Santa Ana, California, 2004 to 2007

Title Assistant

         Leveraged well-honed organizational skills to create TSG reports, develop final policy, download closing packages, and utilize county and tax databases.

         Located copies of recorded documents and courteously answered customer calls.

 

First American Title, Santa Ana, California, 1997 to 2004

Word Processor

         Expeditiously received, sorted, filed and prioritized daily faxes.

         Established and maintained cooperative business relationships with attorneys, banks, mortgage lenders and finance companies.

         Typed TSGs, policy, preliminary title reports, and date downs in adherence with strict timelines.

 

Prior background includes role as Title Assistant for Guardian Title, Anaheim, California and Landwood Title, Tustin, California, 1992 to 1999.

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

In addition to extensive experience as a title clerk, I bring to you outstanding skills in office operations, customer service, data entry, and file management. To complement these qualifications, I offer considerable organizational, customer service, analytical, multi-tasking, and communication skills which are paramount as a <insert job title/position>. 

 

As a proactive contributor to your organization, you will find me to be a self-motivated professional committed to supporting you in achieving your objectives through diligence, versatility, and interpersonal skills. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy