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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx •


proficient it professional eager to contribute technical expertise as well as strong systems development and hardware/software asset management skills toward actively supporting an organization in maximizing performance.



  • offer solid and progressive technology management experience, including expertise in developing systems and processes to manage hardware and software assets.
  • strong hands on knowledge of integrating itil operational processes with financial asset management in overall cost reduction.
  • implemented cost saving initiatives by redistributing assets, effectively saving clients millions of dollars.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • proven ability to lead and motivate team members to ensure success.
  • track record for diagnosing complex problems and consistently delivering effective solutions.

professional experience


teletech holdings, inc.                                                                                                                 2000-2009

it asset manager, 2001-2009

  effectively supervise the implementation and maintenance of asset management module for the helpdesk system; integrated module with sms, actively providing visibility to customer system configurations.

  responsible for developing the successful processes for managing it assets for entire global enterprise, providing life cycle management from receiving to disposal.

  consistently increase global process compliance through the implementation of native language support for customer operations.

  successfully handle software audits and compliance checks of global software contracts to ensure license conformity for 75 sites; resulted in improved compliance and reduced security leaks.

desktop support supervisor, 2000-2001

  responsible for training and supervising team of 5 technicians in the implementation of the company s first global vpn program for remote access.


city of denver                                                                                                                                          1999-2000

senior systems engineer/project manager

  serving as project manager on y2k system upgrade, actively managed desktop deployment, helpdesk supervision and agency it advocacy services.


auto-trol technology                                                                                                                             1995-1999

senior systems engineer/it team lead

  proficiently supervised all daily operations of 10-member it team within a mixed unix/windows environment.

  managed network infrastructure, telephony, desktop support, erp it support duties.


storage technology systems                                                                                                                   1985-1995

hardware product manager, 1992-1995

  effectively managed var relationships with platform vendors, third party manufacturers and distributors on behalf of company.

  consistently provided both pre and post sales support for platform interoperability issues.

  responsible for all platform configuration and overall hardware system design functions.

integration and consulting system engineer, 1985-1992

  successfully consulted on the implementation of network integration, network backup, hierarchical storage systems, and imaging systems.


storage technology systems                                                                                                                   1976-1985

systems quality assurance technician iii

  responsible for performing all mainframe system tests on behalf of the disk drive division.

professional education


bachelor of science in computer information systems regis university denver, co                 1992

associate of science in electronic technology front range community college denver, co              1982

certified it asset manager international association of it asset managers                                        2007

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx •










hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a technology management capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include experience in developing systems and processes to manage hardware and software assets. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, presentation, negotiation and relationship management.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







yyyyyy x. yyyyyy


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