Hiring Agent Name
Are you currently seeking a hard-working and personable Management Executive with strong sales leadership experience, a constant eye on optimizing profit and loss performance, and substantial staff training expertise? If so, I m submitting my resume for your review. In advance, thank you for your time and consideration.
In addition to excellent academic credentials, I bring to you an extensive background in driving daily business operations, a proven track record in boosting efficiency and fortifying cost control, and solid expertise in public speaking, personnel training and motivation, strategic planning, and customer relations. To complement these qualifications, I offer considerable and successful experience in overseeing a broad scope of projects from initial planning to timely completion.
If selected to join your organization, you will find me to be an conscientious professional committed to supporting you in achieving your objectives through superior performance and initiative. I would most certainly be a valuable asset to <insert name of company>, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
Dual Master s Degree Candidate and Accomplished Management Executive eager to contribute exceptional operations leadership, team-building, and sales management talents toward supporting a dynamic organization in optimizing bottom-line performance.
Bilingual (English/French) and results-focused with conversational skills in Spanish. Proficiency in strategy planning, business development and growth, public speaking/delivering presentations, staff training and development, and strategic partnership-building. Excel in sales growth maximization, key account development, cost control, marketing, and promotions. Merge polished leadership and team-building talents to hire, train, motivate, direct, and manage highly-productive and cross-functional personnel. Proactively expedite projects to accomplish company s financial, strategic and operational goals. Proven performance in elevating customer service levels, enhancing brand awareness, cultivating influential alliances, and driving exceptional sales management.
Steered company-wide rollout of new point-of-sale (POS) booking system to achieve lowest revenue deficit and staff turnover of any global STA division.
Delivered training to STA staff in selling preferred to reduce sales of weak margin products to a record low.
Planned and coordinated broad-scope sales activities to generate highest Beach/Spring Break sales throughout STA Travel for three consecutive years.
Honored with first-ever President's Award for sales performance and leadership at STA Travel.
Surpassed peer performance by leading three branch managers to earn title of Travel Manager of the Year at STA Travel.
Sold more hotel deals than any other Council Travel branch in retail network for three consecutive years and more European tours than any other branch for two consecutive years.
Championed efforts to double revenue production at Council Travel within two years.
Earned Golden Phone Award at Council Travel for capturing highest mystery shop scores region-wide and garnering outstanding customer service testimonials.
Achieved recognition as Best Travel Agency in Ann Arbor for two consecutive years by readers of the community s largest free publication.
Won numerous incentive vacations for displaying outstanding sales and management performance at Council Travel.
STA Travel, Dallas, TX, 2007 to 2008
Vice President of Retail Sales
Overhauled company s retail management infrastructure to elevate management performance and productivity, and drove all sales operations including design and development of national campaigns.
Supervised and motivated staff base of 300+, exercising outstanding interpersonal skills to resolve conflicts, and negotiate salary structure and compensation plans.
Yyyyyy x. yyyyyy ~ Page 2 of 2
Professional Experience continued
Boosted sales of tours and other high margin products to result in a record-setting percentage of total sales mix.
Strategically established corporate partnerships with MRU Holdings, Inc. and Visa HQ, strengthening company s bottom-line profitability and customer proposition.
Innovatively assembled first-ever national training team which ranked as finalist for 2007 STA Travel Team Achievement Award.
Instituted webinars to effectively motivate retail sales staff.
Handpicked to speak to global senior management team in Abu Dhabi about strategies for increasing customer service levels.
STA Travel, Los Angeles, CA, 2002 to 2007
Regional Sales Director
Recruited, hired, mentored and directed team of 27 peak-performing branch managers.
Proactively instituted monthly regional management meetings to enhance cohesive efforts between leadership teams.
Prepared and delivered compelling and motivating sales seminars to management and retail sales staff on a regular basis.
Only senior manager to ever earn nomination for STA Travel Spirit Award on two occasions.
Negotiated and closed high-dollar deals with University travel providers to achieve continuous flow of customers into retail locations.
Council Travel, Ann Arbor, MI, 1998 to 2002
Spearheaded branch operations to grow sales from $1.5M to $3M in less than two years.
Applied sharp leadership expertise toward hiring, coaching, motivating and guiding two sales advisors to advance into branch management positions at other retail locations.
Recognized as first-ever manager in region to hire, train and develop two top sellers and winners of company s most coveted awards.
Orchestrated all sales and marketing activities including Europe on a Budget promotion which attracted most attention in company history.
Chosen by senior management to speak at national and regional meetings based on exemplary communications skills, sales savvy, leadership attributes, energy, and enthusiasm.
MBA in Marketing and MS in Leadership (in progress), Ken Blanchard College of Business, Phoenix, AZ
BA in Communications and BA in French, University of Michigan, Ann Arbor, MI, 1997
Train the Trainer C American Management Association (AMA), New York
Instructional Design for Trainers C AMA, New York
Multiple Store Supervision C The Friedman Group, Las Vegas
Integral Leadership C Penny Ferguson, Dallas
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