0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

 

Integral leader who analyzes, interprets, and disseminates a large volume of data in coordination with key goals, along with developing high-quality materials compliant with in-house requirements and standardized formats. Ambitious self-starter who contributes superior attention-to-detail and strong follow-through skills while planning, prioritizing, and completing project tasks within high-pressure situations.  Excellent communicator who seamlessly interfaces among executives, internal / external teams, and clients.

 

Strategic Analysis / Planning Policy / Procedure Development Department Start-Up / Operations Team Building / Training Processes

Installation / User / Service Manuals Client / Internal Publications Drafting Multifaceted Tracking Documentation Company Publication Standardization

Regulatory Compliance Software Set-Up / Testing Client / Business Relations Object-Oriented Technology

 

 

Contract Consultant (Mayo Clinic) (2008 C 2010)

Utilized broad scope of industry knowledge toward creating, editing, and maintaining procedural documents (e.g. SOPs) for the Comprehensive File Build (CFB) team responsible for the set up and testing of new medical software used for ordering patient tests, routing specimens, performing procedures on laboratory instruments and workstations, and billing.  Interfaced among the file build team to learn software, along with contributing experience and insight via valuable participation in planning and strategy meetings.

 

  Created procedures for software set up and use with Microsoft Word, Excel, Visio, and Adobe Acrobat.

  Supported file build team members in proactively testing software and ensuring seamless technical processes.

 

Contract Consultant / CIBER Field Manager (IBM) (1999 C 2005)

Directed all publication aspects for the Complimentary Storage Products division, including designing, writing, editing, and maintaining User and Service publications and plan translations; creating tracking documents; and supporting details-driven development teams.

 

  Served as a CIBER Field Manager which encompassed liaising among IBM managers and CIBER employees, overseeing Contract Consultants, providing formal bi-annual input documents, and conducting yearly staff reviews.

 

 

Contract Consultant (IBM)

Offered dynamic leadership talents toward developing and managing a publications department for the Complimentary Storage Products division, including using engineering input, AutoCAD drawings, product specifications, and bills of materials to design, write, edit, and maintain Installation, User, and Service publications produced using SGML, HTML, and XML applications and Adobe Acrobat.  Edited all customer documents, marketing materials, public relations, and online reference materials per internal standards.

 

  Planned, coordinated, tracked, and archived the translation of publications using IBM-specific, web-based tools.

  Built bills of material for publications and department documents that interacted with engineering bills of materials.

  Developed and maintained a large online database of current and historic publications and support documents.

  Worked with a tools department to create and document Java and WebSphere applets for a series of internal tools.

  Wrote various support documents (e.g. Read Me First letters, installation fliers, RFPs, product specifications, APIs).

 

 

Job Title

Strategically steered the development and implementation of a publications department for the MIMIX line of backup and recovery and database mining software, including designing, writing, editing, and maintaining comprehensive customer and internal publications.  Demonstrated wide-ranging technical proficiencies to provide input on key object-oriented technology and programming concepts.

 

  Played a vital role in researching, creating, and standardizing companywide publications.

  Successfully created and maintained innovative large publications using Microsoft Word.

 

Bachelor of Science in English (Technical Communication Emphasis)                                                          Mankato State University

Associate of Arts in General Studies (Medical Sciences Emphasis)                                                     Rochester Community College

 

Microsoft Office • Microsoft Visio • Adobe Acrobat • AutoCAD • SGML • HTML • XML • CorelDraw • Java • WebSphere • IBM Tools