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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
driven professional seeking a challenging position as an administrative assistant, where expertise in communication, time-management, and customer service will prove instrumental to company success.
career profile
qualified administrative professional offering six years experience in customer service, clerical duties, and administrative functions. recognized for outstanding record of quality, creativity, and detail. demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working with computer systems. strong background in multi-tasking; effectively handling call switchboard and client communication. dynamic communication, presentation, diplomacy, and relationship management skills. core competencies include:
extensive written and verbal communication experience
dynamic communication skills
intimate knowledge of office procedures
skilled, highly motivated, strong time-management skills
professional experience
miyabi kyoto's japanese steak house 2005-2008
assistant manager
- responsible for making reservations, handling walk-in clients, creating seating tables, supervising to-go orders.
- consistently ensured delivery of quality customer service vital to sustaining and growing clientele.
- managed broad scope of accounting/finance activities including setting drawers for each shirt, completing server reports, calculating server tips, deposits, and ensuring correct counting of cash profits.
- effectively handled all restaurants operations, including computer systems, employee development, safety and cleanliness of facility.
emory inn and conference center hotel
2003
front desk operations
- ensured quality customer experience, including quick resolution of complaints and superior service.
- responsible for making customer reservations, handled customer concerns, operated telephone switchboard.
- exhibit excellent customer service skills, including front desk operations and processing client requests.
edo japanese steak house
2002-2003
head server/hostess
- managed daily floor operations, involving greeting customers, seating customers according to availability of wait-staff, and answering all incoming phone calls.
- successfully trained, mentored, and developed new staff members.
- effectively identify and capitalize on opportunities to ensure satisfied and loyal clientele.
education
augusta state university,
augusta, ga 2004-2007
bachelors of arts in psychology deans list
georgia state university,
atlanta, ga
2002-2004
prerequisites in psychology
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