yyyyyy x. yyyyyy 8050 taylor road, #0000 xxxxxx xxxx , xxxx , xxxxx 00000
logistics specialist with expertise in project management, shipping and freight expediting eager to contribute in a dispatching position.
ø over six years of relevant logistics background with international leaders.
ø record of promotion to team leadership positions of wide-ranging responsibility and authority.
ø demonstrated abilities in directing critical operations in a challenging environment.
ø well-qualified to perform in distribution, logistics and freight expediting activities.
ø background in customer contact, pickup arrangements, shipment tracking and billing.
ø capacity in scheduling, deliveries and loss prevention.
ø proven supervisor of logistical personnel.
ø expertise in all facets of key account management.
ø skilled in import/export operations.
ø adept in program development, management and oversight.
ø deliver measurable contributions to increased productivity and profitability.
ø strong organizational, management and analysis skill sets.
ø knowledgeable in meeting stringent organizational goals.
airserv, college park, ga 2007 c present
retained to perform wide-ranging logistical activities.
oversee operational area.
serve as lead and initial point of customer contact.
manage staff of agents.
effectively assign agents to passengers.
ensure passengers achieve desired destination in a timely manner.
deliver outstanding customer service.
achieve organizational goals.
assure timely and accurate operations.
identify and resolve all customer issues.
coordinate with other organizational departments.
implement on-going process improvement.
achieve excellent staff productivity.
federal express, atlanta, ga 2004 c 2007
hired to perform in high volume freight expediting role.
achieved status as team captain.
assumed responsibility for managing freight sorting and routing.
prior to 2004, served as cashier, wendy s, fayetteville, ga, and forklift operator, lucent technologies, atlanta, ga.
upcoming criminal justice certification
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